Lead Business Analyst

2 days ago

Singapore Shopee Full time

DepartmentOperations- LevelExperienced (Team Lead)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**About the Team**:

- The Regional Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.Regional Seller Operations sits at the intersection of strategy, data analytics and operations. The team is responsible for designing and implementing strategies, initiatives, tools and features that will help thousands of e-commerce sellers across our markets to scale their operations and grow their businesses on Shopee.We welcome data-driven problem-solvers and hustlers to be part of our energetic team. Data is core to our work - we work with large data sets to draw insights into sellers’ behaviour, deep-dive into their pain points and measure the effectiveness of our initiatives. But more than anything, we are passionate about problem-solving and creating an impact for our sellers.- Work with large data sets to distil insights into sellers’ behaviour using advanced data analytics tools (SQL, Python - Pandas)
- Conduct industry analysis into policies, tools and initiatives to identify learnings that can be adapted to our users
- Develop a deep understanding of our sellers via face-to-face interaction with local teams and sellers
- Communicate ideas and findings in a logical and structured manner to senior management
- Conceptualise new tools and product improvements for sellers; collaborate with the Product team to translate these into business requirements and launch new products
- Project manage the rollout and adoption of initiatives and features, including coordinating testing, developing training material, reporting and tracking of impact

**Requirements**:

- Bachelor's degree in business or related field. Minimum 5 years of working experience in e-Commerce, management consulting or business analytics background would be advantageous
- Strong data analytical skill sets; SQL and/or Python are highly desirable
- Prior team management experience preferred
- Ability to break down problems, draw insights from complex data and design practical and scalable solutions
- Interest to build broad capabilities in strategy, operations, data analytics and product design in the e-Commerce industry
- Experience collaborating and working with multiple stakeholders from across teams and levels
- Ability to think critically and formulate the thoughts well in slides for presentation to management
- Strong curiosity to understand the “whys” and “hows” and to develop the “so-what” that will shape policies, initiatives and features

  • Business Analyst Lead

    2 days ago

    Singapore ACCA Careers Full time

    Join to apply for the Business Analyst Lead role at ACCA Careers 3 days ago Be among the first 25 applicants Join to apply for the Business Analyst Lead role at ACCA Careers Get AI-powered advice on this job and more exclusive features. Lead the business analysis efforts within Agile development teams, ensuring alignment with project goals and objectives....

  • Business Analyst

    2 weeks ago

    Singapore Digital Business People Pte. Ltd Full time

    Business Analyst - AML - AI Consultant (Functional) Business Analyst - AML - AI Consultant (Functional) 1 day ago Be among the first 25 applicants Seeking a strategic and technically astute Senior AI Consultant to join our growing team of AI & Analytics experts. This is an individual contributor role focused on advising clients in the banking and financial...

  • IT Business Lead Analyst

    5 days ago

    Singapore Citi Full time

    IT Business Lead Analyst - C13 - SINGAPORE Join to apply for the IT Business Lead Analyst - C13 - SINGAPORE role at Citi IT Business Lead Analyst - C13 - SINGAPORE 4 days ago Be among the first 25 applicants Join to apply for the IT Business Lead Analyst - C13 - SINGAPORE role at Citi Get AI-powered advice on this job and more exclusive features. The IT...

  • IT Business Analyst

    5 days ago

    Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

    **5 years as a Business Analyst (BA) in a Bank** there will a BA test to get shortlisted for Interview Good understanding - Understanding of multi-asset class products e.g., Fixed Income, Interest Rate Swaps, Equity Derivatives, FX, FX Derivatives, etc. 1. Part of a scrum team handling Treasury & Markets Projects/Enhancements 2. Facilitate requirements...

  • Lead Business Analyst

    6 days ago

    Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

    **Lead Business Analyst (1-year Contract)** **About the Role** We are seeking an experienced Lead Business Analyst to join a high-impact transformation program. This is a Team Lead role where you will play a pivotal part in modernizing and enhancing legacy technology platforms, while preparing the foundation for next-generation systems powered by AI and...

  • Lead Business Analyst

    5 days ago

    Singapore WE-PLUS PTE. LTD. Full time

    **Role Summary** The Lead Business Analyst will be responsible for managing and ensuring the delivery of the business analyst team. Even with the supervisorial role, the lead business analysts will also need to take on the BA role for certain MO/BO areas. This involves analyzing the current state and documenting operational processes for various functional...

  • Business Analyst

    4 days ago

    Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

    **IT Business Analyst**:Job Description - Coordination of the project team with regular follow-up meetings and effective communication with Sponsors. - Defining milestones and dependencies with the team and stakeholders. - Conducting meetings and lead discussion with business (users) and other IT teams to identify and track project requirements/progress. -...

  • Business Analyst Lead

    6 days ago

    Singapore ENFACTUM PTE. LTD. Full time

    We are looking for a Senior Business Analyst who can lead the team of Junior Business Analysts in planning for gap study workshops with stakeholders. Additionally, experience in working on local payment networks in any of these countries - Malaysia, Vietnam, India, Philippines, Korea, and Myanmar. - Assist in Business Requirements Analysis working with...

  • Business Analyst

    2 weeks ago

    Singapore Novel Sunkris Business Solutions Pte Ltd Full time

    **Job Purpose**: IPB Singapore is seeking a Business Analyst with eSignature SaaS platform knowledge such as DocuSign combined with SharePoint Online solutions experience to join us in our Digital Initiatives Team. The Business Analyst analyzes business processes and applicable automated systems and analyses As-Is systems and provide To-Be solutions. This...

  • Lead Business Analyst

    3 days ago

    Singapore beBeebusiness Full time $100,000 - $140,000

    Business Analyst RoleWe are seeking a skilled Business Analyst to join our organization. As a Business Analyst, you will play a critical role in driving business growth by identifying opportunities and developing strategies to capitalize on them.The ideal candidate will have a strong background in business analysis, with experience in managing business...