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Assistant Manager, Digital Synthesis

2 weeks ago

Jurong East, Singapore Science Centre Singapore Full time

**[Position Overview]**

Science Centre Singapore is committed to fostering interest, learning, and creativity in science and technology through engaging and immersive experiences. Our mission is to contribute to the development of the nation's human resource by providing innovative and enjoyable educational opportunities.

**[Essential Job Functions]**

As Assistant Manager - Digital Synthesis, you will be involved in delivery of products and services to support stakeholders to drive the transformation of the digital experience for SCS and NSC, exploitation of new technology innovation and data insights for decision making.

**Key Responsibilities**:
You will assist the Deputy Director, Digital Synthesis in the following areas:

- Ensure alignment of the Digital Synthesis workplan with the NSC’s strategic goals and overall digitalisation strategy.
- Define Product Vision and Roadmap through market research and use of metrics & experience, Ideation, Prototyping, Service Design and successfully pitch this vision to stakeholders for current SCS and NSC.
- Develop and implement digitalisation initiatives, including data science projects to drive a culture of data and making data-driven decisions.
- Involve in change management efforts to foster a culture of innovation, collaboration, and continuous improvement within the organization.
- Work with Product Owner and stakeholders to identify the desired product’s performance required to meet business objectives and key results, work with stakeholders to improve product and business outcomes through data insights.
- Formulate strong proposals by evaluating the pros and cons of different products and services and provide compelling justifications for them.
- Stay abreast of emerging technologies and industry trends and develop/adopt innovative digital solutions to drive automation and operational excellence.
- Assist the stakeholders to conduct customer research and analysis of launched products to identify new product opportunities, propose re-engineering and modernisations of existing products which are aligned to business requirements.
- Document key information and decisions about the product and services.
- Support the digital competencies upskilling for SCS officers through sourcing or conducting related workshops.
- Ensure compliance to policies, standards and security requirements to ensure proper governance, financial and performance management.
- Run efficient meetings to keep stakeholders and team members updated.

**[Requirements]**
- Minimum 5 years of relevant experience in product management, business analysis and/or relevant ICT experience, implementation of data analytics and service design.
- Competencies in User/Product Research, Product development methodologies e.g. Agile.
- Experience in stakeholder engagement skills and vendor management skills
- Good communication skills with the ability to pitch ideas and influence
- Excellent written, verbal communication, presentation, and negotiation skills

Only shortlisted applicants will be notified.

Pay: $3,200.00 - $5,500.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

**Experience**:

- relevant: 5 years (required)

Work Location: In person