Social Work Assistant, Medical Social Services

2 days ago


Singapore CHANGI GENERAL HOSPITAL PTE LTD Full time

You will help to identify, develop, be trained and perform the straightforward interviewing and assessment of patients for financial assistance. You will help in screening patients to escalate to Medical Social Workers (MSW) for intensive case management and counselling. You will be involved in the project to review the role and functions of a social work assistant with the view of a job extension.

**Responsibilities**:

- Follow up with the respective Doctors/Nurses/Allied Health Professionals for completion of the forms required
- Assist MSWs in social work context / patients' matters
- Follow-up with patients for supporting docs, assist to locate NOK
- Homevisits
- Light touch cases
- Screening of cases
- Case Assignment
- Counter duties
- Handle Department Hotline
- Any other admin support duties such as OAS appointment, booking of facilities, despatch mails and forms, disbursement of claim for transport fares for patients

**Requirements**:

- Polytechnic Diploma in Community Services & related courses or Gerontology Management
- Proficient with Microsoft Word and Excel
- Effective oral and written communication skills



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