Inside Sales

Sales Support

Outside Sales:

- Answer incoming enquiries and direct to responsible sales.
- Assisting sales to follow up with customers on their forecast and orders on regular basis.
- Facilitate sales on quotation to customers.
- Work with different warehouses for materials to meet customers sample/material requirement.
- Assist Country Manager to regenerate sales management report on monthly bases to support and meeting the committed forecast.

Inside Sales:

- Assist Inside Sales Manager in inside sales operation
- Review shipment backlog and bookings on regular basis
- Assist Inside Sales Manager to regenerate sales management reports.

Customer Service
- Manage customer/distributors complaints.
- Manage customer/distributors RMA returns.
- Maintain and update Contact Database.
- Facilitate on finance and customer on payment issues.

Order Processing
- Check the validity of information in customer/distributor purchase order.
- Assist in setting up new customer account in SF/SAP.
- Check material availability and manage materials lead time.
- Generate necessary documentations for NCNR or Blanket Order.
- Log in customer/distributor purchase order.
- Follow up with Customer/distributor order confirmation
- Preparation of necessary documents for shipments.

System and Process
- Maintain proper filing (including digitalize).
- Improve effectiveness and efficiency on existing systems and work procedures.
- Manage projects assigned

**Key Qualifications and Skills**
- GCE ‘O” level or Diploma; preferably in Electrical/Electronics/Supply Chain/ Logistics or Business-related disciplines
- SAP experience is an added advantage, Knowledge of Incoterms (International & Local)
- Willing to learn attitude, fast learner and adapt quickly to changes
- Adaptable, Process & Detail-oriented, Organized with strong Customer-First, Customer-Relationship and Customer-Experience with business & solution sense.
- Hands-on with good problem-solving skills relating to daily operations and customer issues
- Ability to handle stress, complex situations/cases and difficult customers
- Ability to foster positive working relationships, work independently and interdependently as a team
- Able to work under fast pace working environment
- Good interpersonal and communication skills.
- Good command in written and spoken English
- Proficiency in MS office: Word, Excel and PowerPoint

**Salary**: $4,000.00 - $4,200.00 per month

Schedule:

- Monday to Friday