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Customer Success Manager, Greater China
2 weeks ago
Liftoff+Vungle is a rapidly growing mobile marketing technology company that's changing the way advertisers acquire and engage with mobile app users. We're looking for a Customer Success Manager who will have a direct impact on helping customers achieve their mobile growth goals through analyzing campaign performance and collaborating cross-functionally on campaign optimizations.
This is an exciting opportunity to work with top mobile advertisers because we're at the forefront of the mobile space. We have a collectively high level of industry experience on our team, so you'll get to learn from the best
**Location**:
- This role is eligible to work out of the Singapore office on a flexible WFH/WFO schedule.
**Your day-to-day**:
- Managing a portfolio of mobile advertisers, launching their campaigns, defining their strategies, and aligning internal resources to execute on their goals
- Collaborating cross-functionally with sales, ad operations, and other internal and external partners
- Ongoing customer communication and relationship-building efforts
**To be successful in this role, you'll need**:
- Fluency or business level Mandarin is essential due to the need to work with clients in China
- Experience working with clients in China
- Organization and project management skills
- Creative solution-seeking skills
- Mobile advertising experience
- A strategic and data-driven mindset
- Relationship management experience
- Ability to extract and clearly communicate insights from complex data sets
- A proactive spirit
**Bonus points if you have**:
- Startup experience
- A top-tier education
- Experience managing enterprise-level customers
**Agency and Third Party Recruiter Notice**:
