Implementation Project Manager

1 week ago

Singapore JobTech Pte Ltd Full time

**Implementation Project Manager (AI Start-up)**

**Transform data into economic opportunities for everyone**

**About JobTech**
JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspirations. JobTech is growing rapidly with global big names customers from both private and public sectors.

**About the Team**
The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know

We are looking for someone who is excited to work in an AI start-up and is willing to develop him/herself in the HRTech space. This role would be ideal for someone who is tech-savvy and customer centric.

In this role, you’ll get to:

- Deploy solutions that deliver business value to our customers
- Work closely with Customer Success team to manage customer relationships and ensure continuity and customer satisfaction
- Acquire a deep understanding of client’s requirements and provide timely and accurate consultative services
- Front customer engagements from requirements gathering to production go live
- Ensure JobTech’s solution meets the customer’s technical environment in terms of migrations, flows and pipeline (for example, SSO, data formats, SOAP, REST etc)
- Track project and tasks timeline by coordinating between customers‘ business/technical stakeholders and internal technical resources
- End-to-end management of solution implementation from configuration, customisation, UAT to production cutover
- Track and manage end-to-end release management and deployments
- Document implementation details and configuration to ensure efficiency and consistency in the platform and future developments
- Compile deployment checklists, environment installations, database synchronization and dependencies and work with deployment engineers to execute them.
- Assist in live debugging of deployment issues.
- Work efficiently on multiple projects and deadlines both independently and in a team

So here’s what we are looking for:

- At least 2 years of experience of project management and implementing a software solution in an organisation. Experience implementing a HR solution is an added advantage.
- Excellent verbal and written communication skills
- Exceptional interpersonal and relationship management skills
- Good IT project management skills. Has directly managed end-to-end SaaS configuration, integration and release management
- Past experience working in a software programming, data analytics or enterprise programming is a bonus
- Working knowledge of Microservice/SOAP architecture and cloud infrastructures.
- Ability to communicate effectively with both technical and non-technical audiences
- An understanding of the recruitment, learning advisory and labour market analysis field is an advantage
- Passion for working in a start-up and fast-paced environment

**Job Type**: Permanent

**Salary**: $5,000.00 - $8,000.00 per month

**Benefits**:

- Additional leave
- Parental leave
- Unlimited paid time off

Schedule:

- Monday to Friday

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