Technical Support Engineer

2 weeks ago


Tanjong Pagar, Singapore Anotech Full time

We are looking for a Technical Support Engineer responsible for maintaining a robust and secure signalling system for the railway systems in Singapore.

**Responsibilities**:

- Provide support & expertise to the Operator in case of major event on different Signalling subs-systems_
- Support Local Signalling Engineers in any action plan related to operation events and board failure by analyzing maintenance logs and generate fault/delay report.
- In the event of traffic disruption, Technical support Engineer deployed on-site to troubleshoot and resume the traffic service expeditiously
- Support Operator to resolve complex faults such as No Fault Found/Intermittent faults.
- To participate coaching/mentorship and as adjunct trainer for Signalling courses.
- Participate to improve the knowledge and skills on troubleshooting of the operator filed services and project Operation Manuel
- Manage Test Bench at front office as part of the critical KPI fault confirmation process_
- Perform board testing and reporting to back office as well as sharing the root cause with Experts and Operator
- Responsible of all the actions taken on the defective Electronic products
- Follow up on all repair management with back office.
- Responsible of the maintenance level 1 Test Bench with back office support and other equipment/tooling of the repair room.
- Manage Test bench calibration and spare inventory at front office.

**Qualifications/Skills Required**:

- Degree in Electrical or Mechanical Engineering
- Minimum 8 years of experience managing/leading complex projects
- Able to demonstrate the ability to use this technical knowledge in collaboration with other departments (Engineering/Procurement/Projects)
- Significant experience in delivery of design, analysis, development, testing and delivery
- Prior railway signaling experience required
- Outstanding people manager, with proven talent in organizing teams and creating effective engineering processes
- Passion for developing careers of the people in your team and throughout the organization
- Demonstrate excellent communication skills and able to guide, influence and convince others in a matrix organization

**Job Type**: Permanent

Pay: $8,000.00 - $13,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental Pay:

- Retention bonus

Work Location: In person


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