Skills Manager

**Posting Start Date**:25/04/2025

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

**About the Role**

Reporting to Head, NUS ICT Academy, the incumbents shall be responsible for outreach and administrative matters, ranging from organising meetings, reporting preparation, to organisation engagement.

**Key Duties and Responsibilities**:

Partnership
- Collaborate with relevant partners and government agencies to actively promote L&D opportunities with organisations.
- Collaborate with the various Institutions of Higher Learning, Training Providers and NUS Academic Units in providing suitable academic and training programmes, seeking government funding support and engaging in organisations’ L&D activities.
- Manage the relationship and implementation of organisations’ manpower re-deployment plans; organisations include MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.
- Grow a strong network of organisations as key employers and industry partners.

Learning & Development
- Be the enabler of workforce transformation through upskilling and reskilling.
- Engage and work with organisations to develop training needs analyses, identify skills gaps and execute training plans.
- Work with schools to create and execute high-impact and high-quality programmes that are aligned with learners’ needs, interests and priorities.
- Collate feedback on completed training to evaluate and measure results and make improvements as required.
- Keep abreast of Learning & Development trends, ideas and innovation to introduce and incorporate innovative and appropriate learning methodologies and technologies to facilitate learning and development.
- Source, implement, manage and evaluate relevant learning interventions (including e-learning) and facilitators/speakers/trainers to meet learning needs in alignment with business goals of organisations.

**Requirements**:
**Academic & Professional Certification**
- At least a good bachelor’s degree in one of the following specialisations i.e. Education, Human Resource Development, or Organisational Development
- Added advantages include successful completed ACLP, DACE or equivalent certifications and knowledge of Power BI

**Experience & Attributes**
Relevant working experience
- At least 8 years of relevant experience and a good understanding of L&D systems and processes, instructional design, content development, training delivery and evaluation of training effectiveness.
- Experience in conducting learning needs analysis, competency skills gap analysis and training.
- Experience in curation of e-learning courseware and managing learning management systems like Canvas, Docebo and/or micro/mobile learning.
- Familiarity with learning approaches for adult/workplace learning, including self-directed learning, team-based learning models, will be an added advantage.
Understanding Skills Framework and L&D
- Understand SSG skills framework, especially ICT Skills Framework including SF series transition and course submission and review procedures.
- Proficient in facilitating small to medium size workshops and comfortable with public speaking.
- Demonstrated success in implementing innovative training techniques and learning technologies in multiple areas including managerial and leadership development areas.
Attributes
- Thrive in working collaboratively in fast-paced, ambiguous, complex environments to deliver required results.
- Excellent communication & presentation skills.
- People-oriented with strong interpersonal, verbal and written communication skills
- Meticulous, self-driven, able to work independently and as a team
- Able to multi-task and manage requests effectively

**More Information**

Location: Kent Ridge Campus

Organization: School of Continuing And Lifelong Education

Department : Industry Engagement

Employee Referral Eligible:
Job requisiti