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Store Manager
2 weeks ago
**Permanent Role**:
- **Up to $4000 Basic + Quarterly Commission**:
- **Central Area, 5 days’ work week 40 hours per week**:
- **3 years of experience in supervisory**
**Role**:
- Profit and Sales Generation
- Meeting sales goals
- Analyse available sales reports and data to determine the needs of the business and set business strategies
- Set individual sales goals for Fragrance Consultants, ensuring goals reflect store business goals
- Continuously motivate sales team members to meet assigned sales and productivity goals
- Support the development of Fragrance Consultants techniques, ensuring selling team members are fluent in all aspects of product knowledge
- Demonstrate sales leadership for team members by playing an active role on the selling floor
- Customer Service
- Ensure all Fragrance Consultants provide the highest level of customer service
- Ensure team members maintain constant client communication through utilising their client books
- Manage the client database and utilise information to increase sales and client contact
- Resolve all client problems and complaints quickly and effectively
- Assist Fragrance Consultants with various customer service issues, i.e., dissatisfied customers, returns, defective merchandise
- Manage all special events inclusive of collection previews, client events, sale events and centre events, etc.
- Empower Fragrance Consultants to make decisions in the customer’s best interest that also support the Company’s philosophy
- In charge of store operations
**Requirement**:
- Proven track record in a similar role, in a niche and luxury environment
- Results oriented, with ability to evaluate business data to drive results
- Effective problem solver, solutions driven
- Excellent interpersonal skills, able to build constructive and effective relationships
- Influencing negotiator than can lead others to action
- Experience within a fast-paced sales environment, with excellent customer service skills
Reg No. R2094801
Triton AI Pte Ltd
License no. 21C0661
