Changi Experience Ambassador

2 weeks ago

East Singapore Emprego SG Full time

**Location**

Singapore, East

**Job Type**

Contract

**Salary**

$1,800 - $1,950 Per Month

**Date Posted**

20 minutes ago

Additional Details

**Job ID**

104087

**Job Views**

1

**Job Description**:
Roles & Responsibilities
**Do you aspire to work in the World’s Best Airport?**

**Join us today to create memorable travelling experiences, deliver excellent customer service and supporting the overall productive and efficient airport operations**

Representing Changi Airport Group (CAG) at Terminal 1 to Terminal 4 at both transit and public areas to create memorable travelling experiences, deliver excellent customer service and supporting the overall productive and efficient airport operations.

**Job Scope**
- Provide end-to-end customer service for passengers /member of public or callers and attending to their enquiries, feedback and proactively proposing solutions to assist them on their needs
- Perform end-to-end Lost and found duties, includes attending enquires, generating lost enquire report or found reports, assist with claimant and reconciling processes
- Being first line of response to incidents, medical and emergency cases, undertake appropriate mitigating measures on ground, and to escalate and activate relevant parties to follow up on the cases
- Performing roving duties at both transit and public areas, proactive engagement of passengers to assist with flight related enquires, introduce and suggest facilities, retail and F&B options. Assist with queue combing at various key touch pointes and coordination with relevant airport partners
- Conduct first level fact-finding from customer and categories all feedback and enquiries, and route the cases to the respective departments, track the follow up and case closures
**Requirements**:

- Good team player, possess a cheerful personality
- Positive attitude, good communicator, inter-personal skills to interact with passengers
- Able to work in a fast pace challenging environment
- Able to work on shifts (including Weekends and Public Holidays)
- Able to start immediately or within short notice
**Salary, Working Hours**

Salary up to $1,950 (Basic + Allowances + Incentives)
- 12-hours rotating shift (8am-8pm, 8pm-8am)
- Work 2 days, Off 2 days
- Training provided

Thank you for your interest but only shortlisted applicants will be notified.

P-Serv Pte Ltd (A PERSOLKELLY Company)

EA License No: 90C3494

RCB No. 1 **(Requires log in to see phone number)** Z

EA Personnel No: R22105553

EA Personnel Name: Jonathan Ng

Tags

changi

experience

ambassador

full

time

changi

airport

  • Brand Ambassador

    10 hours ago

    Singapore VERMILION CONSULTING PTE. LTD. Full time

    **Brand Ambassador** - Be part of a team based at Duty Free within Changi Airport, responsible for the promotion and sales of a portfolio of spirits and alcoholic beverages - Approach and recommend products to shoppers, potential customers in the retail areas - Represent our brands and raise awareness for products, marketing campaigns - Assist customers in...

  • Retail Sales Associate

    5 days ago

    Singapore Changi Travel Services Pte Ltd Full time

    **Responsibilities** - Act as brand ambassador to deliver prestigious services to satisfy customer needs - Perform sales transactions and handle customers’ enquiries on Changi Mobile services - Drive to maximize sales opportunity; - Perform store operation related activities **Requirements**: - GCE 'A'/'O'/'N' Level or ITE with minimum 1 year's sales...

  • Brand Ambassadors

    6 days ago

    Singapore VERMILION CONSULTING PTE. LTD. Full time

    **Brand Ambassador** - Be part of a team based at Duty Free within Changi Airport, responsible for the promotion and sales of a portfolio of spirits and alcoholic beverages - Approach and recommend products to shoppers, potential customers in the retail areas - Represent our brands and raise awareness for products, marketing campaigns - Assist customers in...

  • Part Time Brand Ambassador at Changi Airport Stores

    1 week ago

    Singapore PROMOPOWER PTE. LTD. Full time

    Brand Ambassadors for FMCG Brand (Perfume and Cosmetic) at Changi Airport Stores. Part time Vacancies available! Main Job Scope: - To represent selected FMCG Brand (Perfume and Cosmetic) in creating brand awareness and sales. - Approaching customers to introduce them to the selected Brand - Monitoring promotion effectiveness and giving relevant feedback...

  • Manager, Changi Rewards Marketing

    1 week ago

    Singapore Changi Airport Group Full time

    We are hiring! Changi Airport is looking for a dynamic marketing manager to drive growth for Changi Rewards (CR), the travel and retail loyalty program of Changi Airport. As part of the Rewards Marketing team, you will play a pivotal role in driving customer acquisition and visits, increasing customer engagement and spend. To excel in this role, you need to...

  • Experience Ambassador

    5 days ago

    Singapore beBeeAmbassador Full time $40,000 - $80,000

    Customer Experience AmbassadorWe are seeking a skilled Customer Experience Ambassador to join our dynamic team. As a key member of our hospitality organization, you will have the opportunity to create unforgettable experiences for customers.This role is ideal for someone who embodies a lifestyle that values self-expression, acceptance, and emotional support....

  • Assistant Manager, Changi East Programme Management Office

    2 days ago

    Singapore Changi Airport Group Full time

    Join to apply for the Assistant Manager, Changi East Programme Management Office role at Changi Airport Group 2 days ago Be among the first 25 applicants Join to apply for the Assistant Manager, Changi East Programme Management Office role at Changi Airport Group This is an exciting opportunity to join Changi East's Programme Management Office, which...

  • Assistant Manager, Changi East Safety

    4 days ago

    Singapore Changi Airports International Full time

    **Requisition ID**:6790 **Country**:SG **Work Schedule**:Non-Shift Work Schedule **Employment Type**:Contract **Description**: - As part of the Changi East Safety Division, you will join the team responsible for site management & maintenance activities are carried out accordingly by the respective vendors/contractors at Changi East site for the...

  • Brand Ambassador

    2 days ago

    Singapore CROWN COFFEE PTE. LTD. Full time

    Job Highlights - Exciting opportunity as Ella's Brand Ambassador to promote the Robotic Barista - Daily interactions with diverse individuals - Flexible working hours and competitive hourly pay **Job Description**: - Entry-level position, open to all applicants - Seeking outgoing, resourceful, and customer-oriented individuals - Previous experience in F&B...

  • Experience Ambassador

    6 days ago

    Singapore beBeeAmbassador Full time $600,000 - $1,000,000

    Job Title:Customer Experience AmbassadorAs a Customer Experience Ambassador, you will be the face of our company, providing exceptional service to guests and visitors. Your primary responsibility will be to ensure that every interaction with our customers is positive and memorable.Job Description:We are looking for a highly motivated individual who is...