Data Steward Supervisor, Opendata

6 hours ago

Singapore VEEVA SYSTEMS SINGAPORE PTE. LTD. Full time

Directly reporting to the OpenData Research Center Manager, we are looking for a Data Steward Supervisor who will be responsible for the direct supervision of data stewardship team members for the data offering in Vietnam.

You will also be responsible and retain all the responsibilities of a Data Steward, such as updating the attributes of records to improve core data, calling Group Practices, and updating provider affiliation information.

If you have a passion for data and quality - this is a great opportunity for you Your role will be based in the Veeva Office in Singapore.

**What You'll Do**
- Recruit, coach, motivate, appraise and retain team members
- Deliver all necessary training to Data Stewards
- Monitor, improve and give feedback on individual and team performance
- Allocate work and resources to meet project deadlines
- Design, document and optimise processes to ensure best-in-class delivery of data quality
- Audit the data quality of Data Stewards
- Ensure the team meets and exceeds productivity and quality standards
- Run the daily operations in the Data Stewardship team
- Report progress to direct line manager
- Execute other duties and ad-hoc tasks related to data stewardship as assigned by the management

**Requirements**:

- BA/MA or equivalent degree
- Vietnamese language is required for facilitating phone / web research validation to both build and maintain the product. _(The data sources need to be either phone or web validated with the respective hospitals, clinics or pharmacies to ensure the data is accurate.) _
- Ability to learn quickly and independently
- Problem solving and efficient time management skills
- Proficiency in Windows, Google apps, MS Office and other office software
- People and result oriented
- Strong interpersonal skills
- Highly organized, attention to detail and focus on quality
- Able to balance qualitative and quantitative performance of the team
- Able to motivate and communicate clearly
- Able to meet expectations and project deadlines
- Obtain and refresh the most current version of various data elements using standard methods of research such as verification through internet and outgoing phone calls
- Assure that new data elements are not duplications of existing core data elements for Healthcare providers (HCP’s) and Healthcare Organisations (HCO’s)
- Proactive maintenance of existing data and handling customer requests
- Removal of incorrect data elements from core databases

**Nice-to-have**
- Local Health Care market understanding
- Knowledge of medical terminology and data quality standards within the life sciences industry
- Previous experience or interest in data, databases

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