Service Engineer
2 days ago
My client is a Multinational company specializing in Piping Solution, seeking a dedicated **Service Engineer** to support our full range of welding machines. This role is pivotal in ensuring our customers receive reliable service and technical expertise through calibration, repair, maintenance, and training.
**Responsibilities**:
- Maintain, repair, and perform regular checks on the in-house rental fleet.
- Manage service room organization and ensure optimal stock of spare parts to minimize repair turnaround time.
- Provide after-sales service, including commissioning, calibration, troubleshooting, and repairs of welding machines.
- Conduct in-house and on-site training on solvent cementing, welding processes, and machine operation. Perform scheduled follow-ups during project phases to ensure adherence to welding procedures.
- Maintain scheduled customer contact for machine calibration services. Build and manage a customer database and recommend upgrades or replacements as needed.
- Support the sales team during customer visits, exhibitions, seminars, and training sessions by identifying service needs and providing technical insights.
Requirements & Qualifications:
- Minimum NITEC in Electrical, Mechanical, or Mechatronics Engineering.
- At least 1 year of experience in diagnosing and repairing mechanical, electromechanical, or electronic systems.
- Proficiency in troubleshooting and providing customer support.
- Experience in delivering technical training to groups is a strong advantage.
- Ability to read and interpret mechanical and electrical drawings.
- Knowledge of welding machine operation and servicing preferred.
- Strong command of English and effective communication skills.
- BCSS (Building Construction Supervisor Safety) certificate is a plus.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Pay: $3,000.00 - $4,300.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Work Location: In person
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