Service Captain Fico

1 week ago

Singapore FICO RESTAURANT PTE. LTD. Full time

Fico is a casual seaside destination along East Coast Park by Chef-Partner Mirko Febbrile, offering honest, seasonal Italian cooking inspired by Cucina Povera - a waste not, want not approach. Fico is a champion of living better, not faster—celebrating the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

We are looking for a passionate, service-driven individual to fill the role of Captain for our establishments. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an awesome experience that leaves them yearning for more.

You’ll be in-charge of:

- Building and maintaining relationships with guests
- Order taking & menu description
- Up-selling products based on your extensive product knowledge
- Ensuring guest satisfaction by being proactive in service operations
- Improving procedures and systems

What we’re looking for:

- Individuals who are driven and organised
- Individuals who are well groomed and possesses good communication skills
- Team players
- Positive learning attitude and a passion in customer service

**Benefits**:

- 5 day work week
- Celebrating milestones
- Monthly Sales Incentive
- Medical and Insurance Coverage
- Employee Dining Discounts across the Group Transportation is provided from Bedok MRT Station

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