
Senior Vmware Specialist
2 weeks ago
**Responsibilities**:
- Adhering to SLAs
- Mentoring / Training Team Members
- Handling tickets / requests
- Perform root cause analysis
- Troubleshooting technical issues
- Defining processes and ensuring that the processes are adhered to
- Oversees and is responsible for successful completion of Installation, configuration and migration
- Ensure maximum uptime according to the SLA
- Responsible for building / maintaining a test environment
- Understanding of Multi-geo support environment
- Improves and maintains customer and employee satisfaction
- Suggests new technologies and design changes
- Monitoring and maintaining SLA requirements by the team members
- Planning Backup/Restoration Strategy for 24x7 operation support
- Suggesting patches/upgrades to maintain security level
- Testing / Auditing/processes as required from time to time
- Identify Skill gaps and plan for training / knowledge updating
Technical Requirements:
- VMWare Infrastructure Administration and management
- Installations for security patches, functional patches and version upgrades
- Performance tuning of ESX server
- Implement Hardening on ESXi Server
- Document support processes
- Interact with the Service desk supervision team for Verification of solutions.
- Maintain Compliance with Corporate Security Policies:
- Security Policies: Work together with the security team, identify the server vulnerability issues and resolve them.
- Responsible for restoration of data.
- Snapshot, HA,DRS& Cloning background process
- Update manager through OS upgradation
- VMware ESX (from version 5.1 to the latest release)
- Proficient on Vmware technologies like:
- VMware High-Availability, VMware Vmotion, VMware DRS, VMware vCenter and vCenter Update Manager, - VMware vCenter and Web console
- Provide 2nd level systems support
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