Senior Manager

7 days ago

Singapore National University of Singapore Full time

**Date**:11 Oct 2024

**Location**: UNIV ADMIN, Kent Ridge Campus, SG

**Company**:National University of Singapore

Residential Life's vision is to partner NUS hostels' leadership in the creation of a home away from home experience where every student feels supported, engaged, and empowered to succeed, and make a positive impact in our residential community and the broader world.

The Section Head at Residential Life is responsible for the day-to-day running of the section, to oversee and lead a team to provide prompt advisory to NUS hostels and oversee policies that promote quality experiences, support and opportunities for residents to achieve success.

1. Community Standards Enforcement and Review
- Enforce the disciplinary framework and provide guidance to hostel management for disciplinary and housing breaches.
- Annual Review of disciplinary processes, policies and guidelines related to student conduct at hostels.
- Oversight of disciplinary appeals and housing breaches.
- Coordinate workshops for resident staff who manage student conduct matters.

2. Hostel Transformation
- Recruitment of Resident staff and Residential Life Office staff for new hostels.
- Periodic review of content hosted on OSA RL and hostels' websites.
- Accurate content in communication materials relating to residential life and timely communications to stakeholders in NUS hostels.
- Coordinate hostel life and residential experience talks in NUS Open House and webinars

3. Hostel Student Leaders & Development
- Oversee dialogues and symposium for NUS hostels with focus on best practices in residential life and student engagement.
- Explore and curate opportunities for hostel student leaders to attend conferences, trainings, and dialogues.
- Periodic dialogues with hostel masters and residential student leaders on hot button issues at the hostels.

4. Human Resource & People Management
- People management including recruitment, appraisal, mentoring, coaching and professional developments.
- Explore opportunities for staff development plans and trainings.
- Lead the team to review and implement workplans that will meet the University's strategic objectives.
- Oversee the recruitment and appraisals for residents staff (hostel masters and resident fellows)

5. Finance
- Oversee the section budget and compliance with University Procurement Policies
- Annual review of hostels' budget finances.

6. Other Assigned Duties
- Manage projects in collaboration with other university offices and hostels to enrich the residential experiences of NUS students
- Provide timely and effective administrative support to the department and senior management.
- Participation in working committees and other duties as assigned by the Division Head and Deanery.
- Any other duties that may be assigned.

**Qualifications**:

- University degree with at least 5 years of managerial experience in people management and administration.
- Analytical, excellent process, communication and interpersonal skills.
- Excellent data management and advanced Microsoft Excel skills
- Strong work ethics and integrity
- Strong leadership, organisation, problem solving and planning skills
- Commitment to customer service and a continuous quality improvement focus.
- Demonstrated ability as a leader and team-player (adaptable, cooperation, 'can-do')

**More Information**:
Location: Kent Ridge Campus

Organization: Office of Student Affairs

Department : Residential Life

Employee Referral Eligible:
Job requisition ID : 26668

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