Senior Digital Wellness Coach

**Full-time**

**Education & Coaching**

**Programme**

**Job Summary**:
At TOUCH Community Services, we are committed to creating a safe, inclusive digital environment that empowers our communities and transforms lives. Our mission is to promote digital wellness—the critical intersection of cyber safety and mental health—by delivering innovative learning experiences and comprehensive support initiatives.We are seeking an energetic and committed Senior Digital Wellness Coach (Centre) to lead the operations at our Digital Wellness Centre. This role focuses on managing centre operations and running community programmes that directly impact society by helping youths develop healthy digital habits and emotional regulation skills. In this role, you will work closely with children, youth, families, and community partners to ensure that our services are delivered effectively and that our outreach initiatives create lasting, positive change.

**Principle Duties & Responsibilities**:
**Centre Operations & Management**:

- Oversee the daily operations of the Digital Wellness Centre, ensuring smooth and effective delivery of all services and programmes.
- Manage budgets, resources, and reporting to maintain financial sustainability and operational excellence related to center programmes and services.
- Ensure compliance with safety, privacy, and ethical standards across all centre activities.

**Programme Design, Innovation & Implementation**:

- Conduct research on the latest cyber trends and digital behaviours to keep programme content current and relevant.
- Incorporate emerging technologies and creative approaches into educational and counselling initiatives.

**Stakeholder Engagement & Outreach**:

- Build and maintain strong relationships with schools, community organisations, and industry experts to co-develop digital wellness initiatives.

**Centre-Based Youth Engagement & Outreach**:

- Build and maintain strong relationships with parents, schools, and community organisations to co-develop digital wellness initiatives and enhance youth engagement.
- Deliver engaging workshops and training sessions to promote digital wellness.
- Develop targeted outreach strategies to boost programme participation and ensure content accessibility.
- Represent the Digital Wellness Centre at public forums and events, championing cyber safety and mental health.

**Youth-Centric Digital Wellness Environment**:

- Build supportive connections with young people within the centre, creating a nurturing space where digital wellness is central.

**Research & Innovation**:

- Stay updated on emerging issues in cyber wellness and mental health, using research insights to refine programme offerings.
- Identify opportunities for innovative practices that empower youths to make informed, healthy digital choices and drive societal change.

**Requirements**:

- Bachelor’s degree in Social Work, Psychology, Education, or a related field.
- Minimum of 3 years’ experience in youth programmes, mental health education, or related fields.
- Proven track record in programme development, counselling, and centre operations.
- Demonstrated ability to work effectively with children, youth, parents, and caregivers, with a strong commitment to working with youths.
- Experience as an MOE educator, particularly former cyber wellness coordinators.
- Proficiency with digital tools and platforms to support programme delivery. Familiarity with data-driven programme evaluation and setting measurable outcomes.
- Strong skills in creating engaging PowerPoint presentations and other visual training materials.
- Additional certifications or training in digital literacy, mental health, or related fields.

**Core Competencies Skills & Attributes**:

- Operational Excellence: Proven ability to manage centre operations efficiently while upholding high standards of safety and compliance.
- Programme Innovation: Skilled in designing, implementing, and evaluating multifaceted programmes with clear, measurable outcomes.
- Communication & Outreach: Excellent public speaking and interpersonal skills, with a strong record of delivering engaging workshops and connecting with diverse community groups.
- Research & Adaptability: Quick to adapt to evolving digital trends, integrating research insights into programme design.
- Passion & Commitment: A deep commitment to advancing digital wellness, working closely with youths, and making a meaningful impact on society.

**Join us today**: