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Regional Security Manager
2 weeks ago
**Location**
Singapore
**Salary**
Competitive
**Job Summary**
Operating 24/7/365, our Global Security department is made up of security and crisis management specialists who are highly knowledgeable in the risks associated with global travel. As industry experts, we provide our clients with evaluations of security risks, advice on minimising those risks and guidance for building a safer and more secure environment for their staff.
We have a new opportunity for a Regional Security Manager to join our Singapore team and be responsible for the day-to-day supervision of the Global Security Operations Centre (GSOC) in the Asia Pacific region.
Supporting the Director of Security Services, this diverse role will ensure push for service excellence, high-quality operations and develop an expert team. Key responsibilities include:
- Supporting the Director of Risk Management (DRM) in delivering the three service lines of; 1/ intelligence & tracking 2/ operations and 3/ consultancy services.
- Provide day-to-day expertise to enhance security assessment and assistance services. Proactively oversee more complex cases in support of the front line team. Provide operational guidance during security escalations and ensure strict adherence to escalation protocol.
- Perform the role of operational lead as part of an Incident Management Team (IMT) during escalated situations, evacuations and security operations. Work outside of regular hours, until the standing down of the IMT.
- Ensure the APAC team maintains a network of high quality operational security and risk management assets in the region. Ensure that information is adequately captured and assets are compliant with Healix business requirements. Maintain strong relationships with assets and enhance Healix’s reputation.
- Establish long-term and mutually trusting relationships with key accounts and existing client stakeholders in the APAC region. Participate in client meetings and conduct tours of the operational platform where required. Proactively engage with clients to improve service quality. Identify and capitalise on value-add opportunities.
- Functional management of the APAC GSOC, in line with business objectives.
- Contributing to the development of the Healix business strategy for the Security department, identifying technical processes and service improvements that enhance the current platform.
- Championing and, where appropriate, delivering trainings for the Healix Crisis and Security Risk Manager training programme.
Our requirements
- Recognised qualification and proven expertise in the field of political, operational and security risk management.
- Demonstrated knowledge and experience of the challenges of operating in APAC.
- Excellent verbal communication and presentation skills.
- Good writing ability and critical thinking skills.
- Credibility in client-facing situations. Experience of the consultative sales approach.
- Second language relevant to the region preferable.
- At least five years proven experience in security and / or risk management: military, government, police, NGOs, corporate security.
- Experience of risk management in the commercial space; security planning, logistics, client facing roles and crisis management.
- Practical experience of management or relevant training and/or qualifications.
- Relevant academic degree or equivalent practical experience.
- Experience of operating in an international context (postings, exchanges or employment within a foreign multinational company).
- Experience of providing operational lead for emergency security operations.
- Experience of high or extreme risk travel - preferable
