Senior Manager

1 week ago

Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:

- Drives the implementation of strategy for infrastructure operations and maintenance to ensure availability of stable and secure systems.
- Manages project resource allocation and develops infrastructure implementation, operations and maintenance engineers; scopes out policies and sets performance expectations.
- Identifies problems and presents new methodologies and/or solutions to key stakeholders to enhance and improve the delivery of infrastructure operations and maintenance services.
- Able to address multi-faceted issues effectively to ensure systems are stable and secure.
- Adopts a methodical approach to managing project resources and communicates well to team and key stakeholders on the solutions developed.

Support infrastructure design and implementation - Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand - Support the design and implementation of infrastructure solutions that adhere to current architecture standards - Lead the design installations, system migration and integration - Lead the testing and handover of implemented infrastructure solution

Optimise infrastructure performance - Support the initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies - Support the monitoring of performance, availability and security of infrastructure systems and key operational metrics

Resolve incidents - Support problem/issue identification and resolution - Escalate problems/issues - Support simulation of user problems to resolve operating difficulties - Diagnose problem source through discussions with users - Recommend system modifications to reduce user problems - Support planned maintenance events, system backup processes and disaster recovery drills - Support implementation of preventive solutions

**Requirements**:

- Successful track record in project management, user and vendor management.
- Experience in Network Switching, NAC, DNS, DHCP, Firewalls, WAN, Load Balancers, Wireless Controllers, and Network Monitoring.
- Strong analytical skills and ability to work independently.
- Strong communications skills with stakeholders at all levels.
- Experience in healthcare industry is an added advantage.
- Degree in Computer Science, Engineering or equivalent.

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