Senior Engineer
2 weeks ago
6 years exp
**Roles & Responsibilities**
**Senior Engineer (Technical Support, SMT/ AOI) Responsibilities**:
- Take ownership of customer issues reported and see problems through to resolution
- Study, diagnose, troubleshoot and recognize solutions to solve customer issues
- Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams
- Provide timely and detailed feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
**Technical Support Engineer Requirements**:
- Strong analytical mind and problem solving skills, results and quality oriented
- Able to work independently with high level of initiative and willingness to learn
- Able to travel on short notice
For interested applicant, kindly send your resume with including the following in your resume.
1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving
EA (18C9514/R1324924)
RRecruiter is an international recruitment agency specialized in headhunting for executives, managers and experts. We serve as a strategic partner to our clients, offering a turnkey solution to capture and deliver the top talent needed to complete successful projects by aligning with the unique needs of our clients. Our timely action plan significantly saves client’s time and costs.
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- Extensive experience in sourcing and selecting for key position
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