Services - Payments, Core Product Modernization Lead - Asia South/jana - Director

**About the Role**:
**Responsibilities**:

- ** Strategic Leadership**:

- Define and champion the product vision, strategy, and roadmap for Payments Modernization within the assigned clusters, aligning with the overall Services business strategy.
- Conduct thorough market analysis, identifying opportunities and customer needs to inform regional market strategies and solutions.
- Collaborate with OnePay Design Leads and cross-functional teams to determine the optimal approach for implementing the functional strategy.
- Own the 3-5 year product portfolio roadmap, leveraging company-wide assets and driving necessary resource allocation.
- Develop and execute a "test and learn" roadmap to validate product portfolio decisions.
- Explore innovative ideas and solutions beyond the current product/service offering.
- ** Execution & Delivery**:

- Translate strategic goals into actionable product requirements and user stories.
- Prioritize and manage the product roadmap, ensuring alignment with business objectives and market demands.
- Partner closely with engineering teams throughout the development lifecycle, from requirements gathering to implementation and validation.
- Conduct gap analysis between current and future state product offerings, identifying areas for improvement and innovation.
- Proactively identify and resolve cross-project dependencies and roadblocks.
- Analyze, manage, iterate, and track the performance of features post-launch, optimizing for user experience and business impact.
- Participate in agile ceremonies, including sprint reviews, retrospectives, and release planning.
- ** Team & Stakeholder Management**:

- Lead and mentor multiple teams, fostering a culture of collaboration, innovation, and high performance.
- Manage all aspects of team performance, including hiring, training, performance evaluations, compensation, and disciplinary actions.
- Oversee budget planning and allocation for the Payments Modernization program.
- Effectively communicate and negotiate with internal stakeholders at all levels, including senior management.
- Build strong relationships with external partners and vendors as needed.
- Effectively influence and align stakeholders across different functions and departments.
- ** Risk Management & Compliance**:

- Ensure adherence to all applicable laws, rules, and regulations related to payments and data privacy.
- Proactively identify and mitigate risks, safeguarding Citigroup, its clients, and assets.
- Promote a strong culture of compliance and ethical conduct within the team.

**Qualifications**:

- 15+ years of relevant experience, including 8-10+ years in a managerial capacity.
- Proven track record of success in the payments industry, with a deep understanding of ISO messaging standards and competitive landscape.
- Experience working in a regulated environment with a focus on privacy and security.
- Experience with AI and ML technologies is highly desirable.
- Demonstrated ability to lead and manage teams through organizational and cultural change.
- Strong understanding of consumer product development and a passion for emerging technologies.
- Excellent communication, negotiation, and interpersonal skills.
- Bachelor's degree or equivalent experience.
- Master's degree is good to have.

**Bonus Points**:

- Experience building developer-focused tools and platforms.
- Experience with Agile methodologies and tools.**Job Family Group**:
Product Management and Development
- **Job Family**:
Product Development
- **Time Type**:
Full time
- **Most Relevant Skills**

Please see the requirements listed above.
- **Other Relevant Skills**

For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._