System Analyst

2 weeks ago

Singapore TechBridge Market Full time

If you are passionate about playing a key role in the success of one of the world’s leading logistics providers, we want to hear from you

Our client is a well-established brand in the Logistics Industry and is now looking for a passionate and driven
**System Analyst **to join their team.

This is an exciting opportunity to expand your skillset, and achieve job satisfaction and work-life balance.

**Job Scope**:
**_On-Going Support: _**
- Establish good working relationships with Freight accounts and understand thoroughly their needs and issues.
- Closely work with the RHO team on problem resolutions.
- Solicit feedback from customers and communicate to the management and RHO for thorough resolution.
- Constantly look for and recommend process/system improvements to customers.
- Attend to daily support issues and work on problem resolution in a timely manner.

**_Projects: _**
- Manage projects as assigned from time to time.
- Participate in the testing, training, implementation, and post-implementation support of the projects.
- Establish working relationships with all stakeholders and understand thoroughly the issues and needs related to the project.
- Implement solutions as assigned in a timely and quality manner.

**Skills Required**:

- Excellent working knowledge of Applications and account management skills.
- Business Operation knowledge is required.
- Able to communicate ideas effectively.
- Good customer relationships.
- Able to work under pressure and must be results-oriented.
- Analytical and meticulous in his work.
- Able to multitask. Being a keen learner is important.
- In-house and with occasional travels to customer premises for meetings & troubleshooting.

**WHAT’S ON OFFER**

Your interest will be treated with strict confidentiality.

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