Digital Sales Team Lead

2 weeks ago

Singapore BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD. Full time

We are looking for a dynamic Digital Sales Team Lead to lead and drive the performance of a team of 5 Digital Sales Consultants. This role will focus on optimising lead conversion strategies, improving call pitch effectiveness, and ensuring team success in achieving enrollment targets.

**Responsibilities**:
As a Digital Sales Team Lead, you will:

- Lead and manage a team of 5 Digital Marketing Callers, setting performance goals and tracking results.
- Create and implement strategies to improve lead conversion and team efficiency.
- Develop and refine call scripts and pitches to improve lead conversion rates and align with digital marketing campaigns.
- Train and coach the team on communication, sales techniques, and upselling strategies.
- Track and monitor call metrics (e.g., lead conversion rates, call volumes, revenue) using CRM tools.
- Collaborate with digital marketing team to ensure Facebook campaigns align with overall marketing goals.
- Partly perform Digital Sales Consultant role as trial to suggested strategies (ie. Engage Facebook Leads via WhatsApp and Calls to convert into Sales).

**Requirements**:

- Proven experience in leading a call or sales team in a fast-paced environment.
- Strong understanding of lead conversion strategies and experience improving call-based performance.
- Excellent communication, coaching, and team leadership skills.
- Data-driven, with experience using CRM tools and tracking performance metrics

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