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School Executive

3 weeks ago

Hougang, Singapore YAMAHA Full time

**Key Responsibilities:

-**:
Primary Role
- Achievement of school enrolment and store revenue budget of music school (branch)
- Uphold standards in customer service engagement at branch
- Teachers’ management and administration (more than 50 teachers full and part-time)
- Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
- Studio and facilities management

Secondary Role
- Work with respective product managers to ensure branding, A&P and sales activities
- Supervision in provision of quality customer service through training and coaching of staff and engaging
- CRM Management - Reviewing of leads generation and follow-up prospecting for customer
- Plan, manage and organize area market events and activities in-store
- Manage and oversee store inventory to ensure optimal stock levels for display and sale
- Overseeing proper cash register management and administrative matters and documentation processes with relevant department
- Perform any adhoc duties or projects as assigned

**Requirements:

-**:

- Diploma graduate preferred
- Experience in similar or service related industry preferred (enrichment centers)
- Retail sales experience is not mandatory