IT Network

1 week ago

Singapore SHANGHAI PUDONG DEVELOPMENT BANK CO., LTD. SINGAPORE BRANCH Full time

This role is responsible for providing full support and accountability to the Information Technology Department in the area of IT Network and Security Infrastructure, and providing daily helpdesk / desktop support to colleagues in the office.

**Key Responsibilities**:

- Responsible for day-to-day Operations and administration on network & security infrastructure.
- Responsible for day-to-day operations and administrator on VMware environment.
- Perform network and server patch on a periodic basis.
- Act as first point of contact when receive any alert from monitoring tools. Perform trouble-shooting, rectification for any network and server issue.
- Review network routers, switches and firewalls configuration on a periodic basis.
- Manage infrastructure-related project from end to end.
- Ensure inventory list and network configuration lists are kept up to date.
- Support and set-up network/system at off-site disaster recovery center.
- Perform branch BCP test and document the test result and recommendation.
- Provide daily helpdesk support colleagues in the office.
- Act as a liaison between users and head-office for troubleshooting.
- Manage IT vendor and service provide.
- To maintain IP phone user account management, and call recording system.
- To maintain and monitor CCTV and Door security system.
- To assist to connect video conference equipment when required.
- Take on projects and/or other duties as assigned by the Supervisor/ Department Head.

**Knowledge & Experience Required**:

- Degree holder in Computer Science / Software Engineering / Information Technology, with at least 6 years of total working experience in IT and 3 years of directly relevant working experience to the description above.
- Good hands-on experience in routing, switching, firewalls, and Windows Servers.
- Good exposure to VMware, Vcentre, ESXi and Storage.
- In-depth knowledge of Firewalls (preferable Palo Alto/Firepower).
- Must have good verbal and written communication in **both English and Chinese **.
- Meticulous and good problem solving skills.
- A fast learner who is able to work independently and as a team.
- Able to work under pressure and meet strict deadlines.
- Self-motivated, self-disciplined, organized, responsible, meticulous and able to multi-task.

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