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Operations Specialist

3 weeks ago

Singapore COGNOSPHERE PTE. LTD. Full time

**Who are we?
With currently over 4,000 team members collaborating across 9 locations to build gaming experiences beyond the imagination, our vision is to create a virtual world for one billion people by 2030.

Our most recent game, Genshin Impact, grossed over $1 billion within six months of release and was awarded "iPhone Game of the Year" in the App Store Best of 2020, 2021 Apple Design Awards for Visuals and Graphics and the Best Mobile Game award at TGA 2021.

Established in 2021, the Singapore office is our first Global HQ, focusing on our global businesses and communities. We offer the opportunity to work on regional and global projects with industry-leading professionals.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you’re looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

**What you will do**:

- Responsible for risk management and security of payment platform, including but not limited to transaction risk tracing, anti-fraud of global payments.
- Collaborate with business team, R&D team, data team, and other operations to design relevant security policies and risk control strategies.
- Responsible for the daily payment transactions risk monitoring to identify abnormal behaviors and take corresponding disposal measures. Manage ongoing monitoring activities and risk assessment process.
- Keep track of the updates of risk and business through indicator monitoring and data analysis. Constantly optimize and adjust risk policies, rules, or models accordingly.
- Engage with external PSP or third-party risk control service providers on optimizing risk control strategies.

**What you will need**:

- Bachelor's degree or above in computer science, statistics, math, or related disciplines. 5+ years of working experience on the Internet or IT industry.
- Experience in payment risk management operations is mandatory. Skill in risk identification and analysis. Good sense and understanding of the business.
- Rigorous working attitude, strong risk awareness, strong independent analysis, problem-solving ability, strong resistance to pressure.
- Statistic programming skills (Python, R, and SQL preferred). Understanding of modern machine learning techniques and their mathematical bases.
- The ability of data analysis and high sensitivity to data.