Cycling & Technical Specialist - Singapore
2 weeks ago
Cycling & Technical Specialist - Singapore
JOB SUMMARY
A critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.
A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.
HOW YOU’LL MAKE A DIFFERENCE
- Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.
- Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders.
- Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert
- Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.
- Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs
- Advises and assists customers with their product/service selection without bias.
- Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.
- Assists with bike sales with technical consulting, and any other bike floor duties as needed.
- Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction
- General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
- Proficiency in point of sale systems and store operational websites
- Regular, dependable attendance and punctuality
WHAT YOU NEED TO WIN
- Passion for cycling and the Specialized brand
- Excellent communication with the ability to effectively interact with riders and team members
- Must be able to work as business dictates which includes weekends
- Ability to stand for extensive time periods; while occasionally walking, kneeling
-
BMX Cycling Development Specialist
1 week ago
Singapore Singapore Cycling Federation Full timeAbout BMX Cycling in SingaporeThe Singapore Cycling Federation is seeking a highly experienced and qualified National and Youth Coach to lead the development of its BMX Cycling program. As part of our team, you will be responsible for designing and implementing training programs to prepare our athletes for major games and other competitions.Key...
-
Elite Cycling Trainer
1 week ago
Singapore Singapore Cycling Federation Full timeJob Summary:We are seeking an Elite Cycling Trainer to join our team as a National Team Lead Coach. In this role, you will be responsible for developing and implementing high-performance plans for our National BMX Squad. You will work closely with our Head Coach, High Performance Director, and High Performance Sub-Committee to achieve our goals.**Key...
-
Cycling Specialist
6 days ago
Singapore Specialized Bicycle Components Full timeA critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail. A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and...
-
BMX Cycling Program Lead
1 week ago
Singapore Singapore Cycling Federation Full timeOur TeamWe are a dynamic and dedicated team of professionals who are passionate about developing a world-class BMX Cycling program. We are seeking a highly experienced and qualified National and Youth Coach to join our team and contribute to our mission.Key Responsibilities:A. Coaching: Delivering ExcellenceDesign and implement coaching programs that...
-
Apac Amp Inventory Data Analyst
2 weeks ago
Singapore PFIZER ASIA MANUFACTURING PTE. LTD. Full timeResponsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...
-
Cycling Specialist
1 week ago
Singapore Specialized Full time**ABOUT SPECIALIZED**: ***_Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're...
-
Cycling & Technical Specialist - Singapore
3 days ago
Singapore SPECIALIZED ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesJOB SUMMARYA critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next...
-
Cycling & Technical Specialist - Singapore
9 hours ago
Singapore SPECIALIZED ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesJOB SUMMARYA critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next...
-
Cycling & Technical Specialist - Singapore
2 weeks ago
Singapore SPECIALIZED ASIA PACIFIC PTE. LTD. Full timeJOB SUMMARY A critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices. A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of...
-
Singapore eClerx LLC Full time**SALESFORCE MARKETING CLOUD (SFMC) TECHNICAL SPECIALIST** **LOCATION**:Singapore **HIRE TYPE**:Full-time **EXPERIENCE**: 5+ years of SFMC/Exact Target experience, 2+ years of lifecycle marketing campaigns **VERTICAL**:eClerx** **Digital **Role Summary** As an SFMC Technical Specialist, you will be responsible for understanding and defining the data...
-
Assistant Technical Drafter
1 week ago
Singapore KF EMPLOYMENT CONSULTANTS Full time**LABORATORY EQUIPMENT SUPPLIER IN SINGAPORE**: **Position: Assistant Technical Drafter**: **Starting Salary: Up To $2500**: **Working Hours: 9am - 5.30pm (Mon - Fri)**: **Rest Day: Sat & Sun**: **Location: Woodlands Industrial**: **Job Descriptions**:Prepare Mechanical Technical Drawings Submission of Drawings for Quotations & Production - Documentation &...
-
Performance Coach
1 week ago
Singapore Singapore Cycling Federation Full timeAbout the Role:The Singapore Cycling Federation seeks a highly experienced and skilled coach to lead our National BMX Squad, National Development Squad, and Youth Development Squad. As a Performance Coach, you will be responsible for preparing our elite cyclists for Major Games and all other competitions.**Key Responsibilities:**To develop and implement...
-
National and Youth Coach
1 week ago
Singapore Singapore Cycling Federation Full timeBMX Cycling Development To prepare Singapore-Cycling-Federation's (SCF) BMX Youth Development Squad (YDS), National Development Squad (NDS), and National Training Squad (NTS) in the areas of Physical, Technical, Tactical, Mental, and Connectedness for Major Games and all other competitions and training stints. Key Responsibilities: A. Coaching: Formulate...
-
National Team Lead Coach
1 week ago
Singapore Singapore Cycling Federation Full timeAbout the Position:The Singapore Cycling Federation is seeking a National Team Lead Coach to oversee the development of our National BMX Squad. As a leader, you will be responsible for developing and implementing high-performance plans, mentoring coaches, and conducting technical courses. You will also work closely with our Head Coach, High Performance...
-
Youth Pathways Coach
6 days ago
Singapore Singapore Cycling Federation Full time**Overall Job Purpose** The Youth Pathways Coach will be an experienced and knowledgeable person so as to provide leadership and direction in high performance management, coaching programs and use of sports science, and plan for and implement the development of cycling in three main areas, viz. a) mentorship for the training and development of Singapore...
-
BMX Racing Development Manager
1 week ago
Singapore Singapore Cycling Federation Full timeRole Overview:The Singapore Cycling Federation invites applications for the position of BMX Racing Development Manager. In this role, you will be responsible for leading the development of our National BMX Squad, National Development Squad, and Youth Development Squad. You will work closely with our Head Coach, High Performance Director, and High Performance...
-
National and Youth Coach
3 weeks ago
Singapore Singapore Cycling Federation Full timeRoles & ResponsibilitiesTo prepare SCF's BMX Youth Development Squad (YDS) / National Development Squad (NDS) / National Training Squad (NTS) in the areas of Physical, Technical, Tactical, Mental and Connectedness, specific to BMX Racing for Major Games and all other competitions and training stints. To plan, coordinate, conduct and review the BMX NDS, NTS,...
-
National and Youth Coach
3 days ago
Singapore Singapore Cycling Federation Full timeRoles & ResponsibilitiesTo prepare SCF's BMX Youth Development Squad (YDS) / National Development Squad (NDS) / National Training Squad (NTS) in the areas of Physical, Technical, Tactical, Mental and Connectedness, specific to BMX Racing for Major Games and all other competitions and training stints. To plan, coordinate, conduct and review the BMX NDS, NTS,...
-
Combined Cycle Power Station Manager
1 week ago
Singapore PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) Full timeCompany Overview:PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) is a leading provider of staffing solutions in Singapore.We specialize in providing high-quality candidates to various industries, including manufacturing, finance, and logistics.Our mission is to deliver exceptional service to our clients and candidates while...
-
National and Youth Coach
1 week ago
Singapore Singapore Cycling Federation Full timeTo prepare SCF's BMX Youth Development Squad (YDS) / NationalDevelopment Squad (NDS) / National Training Squad (NTS) in theareas of Physical, Technical, Tactical, Mental and Connectedness,specific to BMX Racing for Major Games and all other competitionsand training stints. To plan, coordinate,conduct and review the BMX NDS, NTS, YDS training sessions...