
Staff Engineer
2 weeks ago
**RESPONSIBILITIES**:
- Provides pre/post sales technical expertise for design, implementation and problem resolution for ISG products
- Support the complete sales process from requirements analysis, solution design, feature-to-needs demonstrations, benchmarks, implementation and handover
- Understands customer's problems (needs and wants), design and recommends solutions to meet their needs and ensures customer satisfaction
- Leads the design/delivery of integrated Plug and Yield or multiple technologies solutions
- Prepare training documents to both in-house engineers and customer training needs
- Able to lead a project team to accomplish projects in a timely manner
- Holding key customer account and manages projects together with factory engineering to meet customer’s needs in both technical requirements and time schedule
- Understands and applies Solution Planning & Implementation standards
- Build and establish strong relationships with factory to co-develop solutions to ISG related problems
- To be effectively identifying design related problems and suggest necessary changes to the factory through a orderly reporting manner.
- Take initiative to own and solve specific customer issues
**REQUIREMENTS & QUALIFICATIONS**:
- Minimum Bachelor Degree or equivalent in electronics and electrical engineering from a recognized university with >8 years relevant experience.
- Knowledge of test sockets (Contactors) design concept is a must.
- Loadboard/Probecard design requirements and debugging.
- Self-Motivated and a team player.
- Customer-oriented attitude and approach.
- Willing to take on new challenges and learning
- Flexibility and willingness to travel and support customers globally
- Knowledge of using MS Office (Words, Excel & PowerPoint) is mandatory.
- Added advantage with knowledge of CAD software (AutoCAD, SolidWorks).
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