Fx Integration Manager

6 days ago

Singapore MAPLEBLOSSOM Full time

**Role Description - **The Senior Associate will be responsible for managing the clients technical integration into the FXall system. This role reports into the Manager, FX Integration.

**Key Responsibilities**:

- Working with Sales team and client stakeholders to define and understand the client’s environment and onboarding requirements
- Manage clients technical integration to the platform
- Develop custom configurations via Java scripting as needed
- Contribute to the diagnosis of technical connection problems via FIX protocol
- Manage up to 10 client implementations at one time.
- Provide assistance in conformance testing
- Manage customer readiness for FX migration projects.
- Build strong relationships with key clients and vendors
- Attend / arrange customer meetings both in person and virtual
- Work as part of the FX Integration team providing assistance to others in the team as needed regardless of the region.
- Work closely with relationship management team and sales to meet customer needs
- Work with clients using a consultancy approach

**Key Skills**:

- Technical skills - FIX Protocol knowledge, SQL, Networking, Wireshark, SFTP, Electronic Trading systems and Market Data familiarity, ITSM Tools, Excel.
- Good knowledge of IT systems
- Proven Customer Service Skills
- Integrating into FX/Multi Asset OMS and TMS solutions
- Experience being part of project team for large scale migration projects
- Good communication and problem solving skills
- Must be a confident team player with good interpersonal skills and a ‘can do’ attitude.
- Worked in professional and client focused environments where detailed process/procedures are followed
- Must be able to work to deadlines and under pressure

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