Operation Specialist

1 week ago

Singapore YAMAHA MUSIC (ASIA) PRIVATE LIMITED Full time

**Overview: -**

The Operation Specialist plays a vital role in ensuring smooth day-to-day operations. A positive attitude is essential, as this position involves frequent interactions with customers. Strong customer service skills are necessary to handle inquiries, resolve issues, and provide a pleasant experience.

Additionally, the Operation Specialist must show initiative, taking proactive steps to support the team and improve operational efficiency. Cashiering duties, including handling payments accurately and efficiently, are a core part of the role, as well as supporting sales activities, ensuring seamless transactions, and maintaining a customer-first approach.

**Key Areas of Responsibilities: -**

**Primary Role**:

- Assist the Branch/Store Leader with the day-to-day operations of the Plaza Singapura branch.
- Oversee daily sales payment collections, always ensuring accuracy and compliance.
- Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
- Deliver exceptional customer service with a customer-first approach.
- Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
- Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

**Secondary Role**:

- Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
- Perform any other ad-hoc tasks assigned by the Store Leader.

**Requirements: -**
- Minimum GCE O-Level & above.
- 2 to 3 years of retail working experience.
- Possess knowledge of Guitars, Drums or Keyboard products.

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