F&b Service Crew
2 weeks ago
**Job Description & Requirements**:
Our Crew members are the lifeblood of SSP. You are on the front line, greeting customers, taking orders and preparing food according to SOP, upholding each of our brands' standards. You'll have the opportunity to recommend products, promote food items, and interact with new and repeat guests in the ever-dynamic airport environment.
You will have opportunities to learn various stations within the brand. With some training and time, you will also be able to cross-train across brands, gaining exposure to a wide range of F&B concepts.
You are important to us, and we would like to look for people who share our love of food and our commitment to people
Our Brand Partners: Ya Kun, Jamie's Deli, Archipelago Brewery, Mango Tree, O'Learys Sports Bar and Restaurant, Old Town White Coffee, Tai Cheong Bakery, Nam Nam
**Responsibilities**:
- Ensure orderly operation runs through strict following of service sequence and standards
- Interact with and manage customers and their feedback professionally and diplomatically, and appropriately refer such instances to the Manager on Duty.
- Promotes a good branding image of the unit by ensuring customer satisfaction at all times.
- Check, clear and clean tables
- Manage POS and cashiering duties
- Prepare and serve food and drinks according to brand SOPs
- Keep the Manager on Duty updated on any issues related to food & service
- Adheres to the company’s policy on grooming
- Comply with all safety and hygiene standards as required by the Company and respective regulations
**Requirements**:
- At least one (1) year of working experience in food service
- Excellent interpersonal skills and moderately conversant in English as a universal language to communicate with international guests
- Responsible and able to work in a fast-paced environment
- Excellent team player, self-motivated, well-organized
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