
Assistant Team Leader
2 days ago
**Job no**: 516870
**Brand**: FCM
**Work type**: Full time
**Location**: Singapore
**Categories**: Corporate & Group Travel
FCM is driven by our people, our customers, guided by egalitarianism and unity, as well as accountability. You’ll always hear someone in the office talking about** Brightness of Future (BOF)** - that’s the ideology we are empowering our people with, giving them a clear pathway to achieve their hopes and career aspirations. These five philosophies form the backbone of our values and guide us in everything we do.
**About the Opportunity**
With improvement and changes to our business we have an Assistant Team Leader (ATL) role in our Meetings & Events team in Singapore. If you believe you have what it takes to lead your own FCM team in the future, and be part of a dynamic leadership team.
If being a future leader is your BOF with FCM, this is a great platform for you to start developing yourself as a leader as FCM will provide you with the ideal environment to excel in the industry.
**On top of being responsible for your daily travel consulting duty, this is what you will be tasked**:
- Motivating and maintaining the spirit of your team to continue to drive them to achieve their sales target
- Working with the Team Leader in leading and implementing new initiatives and processes
- Developing and maximizing your team potential and continue to grow the business
- Assisting and supporting your team in all aspects including:
- Customer service and satisfaction
- Implementation and adherence to the business daily, weekly and monthly systems
- Continue to encourage the achievement of the team financial results and KPI's
**Additional requirements are**:
- Leads by example and act as a leader in the absence of your TL
- Consistent sales performance (transferring above cost of seat)
- Excellent communication and articulation skills
- Ability to manage change
- Exceptional customer service
- The drive, determination and focus to lead a successful business
- Sound Business Acumen
- 100% belief in and commitment to the Flight Centre Travel Group systems and philosophies
This is an opportunity you don’t want to miss - **APPLY NOW
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