Head (Planning & Knowledge Management)

What the role is:
As the community leadership development arm of the People’s Association, NACLI offers a wide range of functional and leadership development programmes to equip PA staff and grassroots leaders with practical and applied skills and leadership competencies to carry out their roles effectively.

**What you will be working on:
**Key responsibilities include:
Corporate Planning
- Supports Assistant Dean (Planning & Knowledge Management) in carrying out corporate and strategic planning efforts of the Institute
- Supports Assistant Dean (Planning & Knowledge Management) in the planning, organising, tracking and reporting of the Institute’s Workplan, Mid-Year Review and deliverables in accordance with the Institute’s Annual Planning Cycle
- Supports Assistant Dean (Planning & Knowledge Management) in tracking, managing and coordinating of the agenda and follow-ups from meetings, e.g. Senior Management Meetings (SMM), NACLI’s Monthly Meeting with GD and NACLI’s Monthly Meeting with CED
- Supports Assistant Dean (Planning & Knowledge Management) in the tracking of departments’ budgeting and expenses, to ensure that resources are allocated effectively to support the department's priorities
- Provides secretariat support to NACLI meetings, such as coordinating and organising meetings and follow-ups after the meetings etc
- Coordinates department meetings, workplan discussions and department retreats, as well as follow-ups from these sessions

Knowledge Management
- Supports Assistant Dean (Planning & Knowledge Management) in managing the Institute's knowledge management system and ensure that staff have access to the information and resources they need
- Manages the NACLI’s training modules repository masterlist
- Manages the training resources (both physical and online) such as online tools, research papers, best practices, case studies, photos and videos for development and review of training modules
- Manages the NACLI resource library and its contents to ensure availability of relevant and updated training references and materials
- Proposes improvements to better manage or organise knowledge and repository resource materials within the Institute

Development of PA Knowledge
- Supports Assistant Dean (Planning & Knowledge Management) in the coordination and management of PA knowledge and works closely with PA knowledge owner divisions in the documentation of knowledge manuals
- Provides support to the PA Knowledge Management Workgroup and to work with PA stakeholders on the follow-up actions and future plans

Tracking of Training Progress, Participation and Effectiveness
- Oversees the consolidation of training evaluation data and preparation of draft training evaluation report
- Supports the department in implementing measurement system(s) and processes to evaluate the effectiveness of NACLI training programmes
- Supports Assistant Dean (Planning & Knowledge Management) in the development and operations of the Grassroots Heritage Gallery
- Supports Assistant Dean (Planning & Knowledge Management) to formulate and implement plans to ensure regular flow of visitors to the Gallery

Relationship Management
- Supports Assistant Dean (Planning & Knowledge Management) in the managing of stakeholder networks (e.g. NACLI Adjunct Faculty members)
- Supports Assistant Dean (Planning & Knowledge Management) in the recruitment and engagement of NACLI Adjunct Faculty, and monitors engagement and effectiveness of their contributions

Accreditation Compliance
- Supports Assistant Dean (Planning & Knowledge Management) in ensuring the Institute’s ongoing compliance with SkillsFuture Singapore (SSG) accreditation requirements and standards as a Registered Training Provider (RTP)
- Coordinates with relevant departments to ensure all training programmes and processes meet accreditation standards
- Conducts periodic reviews to ensure adherence to accreditation standards
- Stay current on accreditation criteria and regulations, and update internal processes accordingly
- Maintains accurate records of all relevant documentation

Corporate Visits and Projects
- Supports Assistant Dean (Planning & Knowledge Management) in the planning, coordination and execution of talks and dialogues, and visits by corporate groups, foreign or local delegations

Budget and Procurement
- Manages the procurement process from preparing specifications for GeBIZ ITQs/ITTs, awarding of contracts in liaison with NACLI’s Training Operations Department, to monitoring and tracking of department’s budget utilisation

Other Duties

Other duties assigned by the Institute, including:

- Representing NACLI at official meetings / events
- Representing NACLI in working committees (internal & external) Other duties as assigned by senior officers
-

**What we are looking for:
**Requirements**:

- Minimum - 3 years’ of work experience in managerial capacity Desired - 1 year of related work experience in organisational learning and dev