Snr Mfg/ops Quality Engineer

3 days ago

Woodlands, Singapore Illumina Full time

All About You

**Responsibilities**:

- Serve as Quality representative on project teams for new product design transfers.
- Review and approve validation protocols and reports; ensure compliance with established procedures and sound validation methodology.
- Review and approve manufacturing operational activities, such as Device History Records (DHR), nonconformance, CAPA, RMA, and customer complaints.
- Work with cross-functional teams to resolve operational quality issues.
- Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/management as necessary.
- Ensure the quality systems meet customer, corporate, or internal requirements and any other related requirement within the Quality Management System.
- Participate in management of corrective action program (customer complaints) to ensure timely follow-up, completion and documentation of corrective actions.
- Manage customer complaints and work closely with cross function in issue investigation and ensure timely response of to corporate/ customer.
- Work in accordance with procedures and integrated program plans for achieving and maintaining the required level of product quality in preparation for FDA and ISO third party audits.
- Other such duties that may be determined by Supervisor.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

**Requirements**:

- More than 5 years experience in a medical device manufacturing environment.

Competencies:

- Excellent interpersonal, verbal and written communication skills.
Strong analytical, problem-solving and decision-making skills; Certified Quality Engineer, or equivalent, is a plus
- Experience in failure investigation, technical report writing, data mining, trend analysis and statistical analysis
- Intermediate to advanced experience with words processing and spreadsheets, charting, graphing tools and presentation tools.
- Proficient in computer systems such as Microsoft Office & SAP.
- May have experience with statistical analysis packages, eg, JMP, minitab
- Practical experience in design control risk management, validation, change control etc.
- Extremely strong communication, facilitation, planning, problem-solving and organizational skills
- Strong influencing and negotiation skills

**Education**:

- Bachelor’s degree in Engineering or Biological/Life Sciences.

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

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