Merchandise Operations Lead

4 days ago


Singapore WILLIAMS-SONOMA SINGAPORE PTE. LTD. Full time

POSITION: Merchandise Operations Lead
REPORTS TO: Manager - Merchandise Operations

**Job Description: Why you and why us?**
This position is responsible for resolving complex customer service issues that may have escalated to a Leadership level. You will provide coaching and feedback to associates when needed.

**Essential Functions**:The nuts and bolts**
- Be a visible and accessible resource for Merchandise Operations including, clarifying SOP’s, and providing guidance as needed
- Proactively communicate care center, brand, policy and procedure information/updates to associates
- Lead through example by performing department tasks safely, correctly, and quickly; demonstrating integrity and acting in a responsible and accountable manner
- Track potential performance and coaching trends
- Establish and maintain effective relationships with associates, peers, and managers within the organization
- Assigning and managing daily workload for the dept
- Perform other duties as assigned

**Qualifications: What you need to apply**
- Strong interpersonal skills including a solid “team player” orientation
- Ability to work effectively and cooperatively as a team with other associates, supervisors, and managers
- Demonstrated flexibility, adaptability, independent decision-making skills, and effective problem-solving skills
- Effective communication (verbal and written) and the ability to foster open communication between associates

**Job Duties: Your day to day**
- **_Solve the problem efficiently: _**Quick with quality
- **_Make it personal: _**Take ownership
- **_Inspire customer loyalty: _**Give them a reason to come back
- **_Listen Carefully _**:Be attentive
- **_Empathize and show effort: Because we care _**

Develop a People First culture that allows associates to grow and succeed



  • Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...

  • Visual Merchandiser

    2 weeks ago


    Singapore BULGARI SOUTH ASIAN OPERATIONS PTE LTD Full time

    **Job Purpose**: Provide support in managing reports, sales analysis and store requests in the region. To assist in the coordination of windows and props, deliveries, purchase documents, logistics with various providers in accordance with each market’s customs and restrictions. To ensure the smooth and efficient operation of Merchandising. **Key...


  • Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...


  • Singapore beBeeMerchandise Full time

    Lead Merchandise StrategistWe are seeking a highly creative and strategic leader to spearhead the development of branded merchandise and content for an innovative organization.Drive the end-to-end creation of merchandise, from concept to launch.Curate ranges that reflect brand identity, audience insights, and cultural trends.Collaborate with designers,...


  • Singapore LUXURY VENTURES PTE. LTD. Full time

    Roles & ResponsibilitiesPOSITION SUMMARYAchieve an elevated visual merchandising presentation that results in a highly branded emotional in-store experience and improve sales results. Drive results by develop and execute short term action plans and long term strategies. Support the broader Sales Leadership Team, field visual organisation and other key...


  • Singapore H&M Full time

    As a Senior Retail Merchandise Lead, you will drive the implementation of regional strategy, best practices, and execution of the commercial agenda in collaboration with Merchandising Leads. You will work closely with Merchandising Managers to exceed financial targets and ensure the strongest possible commercial and financial outcomes. Your role will be...


  • Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    **RESPONSIBILITIES** We are actively looking for a Senior Visual Merchandiser to be based in Singapore. Your primary role will be to ensure visual merchandising efficiency within Travel Retail Asia Pacific focusing on Promotional and Permanent Merchandising. **Your main focus**: - Define, design and implement a creative visual merchandising strategy -...


  • Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating...


  • Singapore BULGARI SOUTH ASIAN OPERATIONS PTE LTD Full time

    As the **Regional Visual Merchandising Manager, **you will lead the Visual Merchandising for Asia Pacific markets (Domestic and Travel Retail channels), which include regional soft guidelines, design proposals, planograms follow up & development of POSM display. You will work closely with the markets in keeping track that design guidelines deliverables are...

  • Content Strategist

    8 hours ago


    Singapore beBeeMerchandiser Full time $80,000 - $120,000

    Job DescriptionWe are seeking a seasoned professional to lead the development of our merchandise and content strategies. As a Merchandise & Content Manager, you will oversee the creation and execution of end-to-end merchandising projects, from concept to production and distribution. Your expertise in collaboration and project management will ensure timely...