Control M Administrator

3 days ago

Singapore TANGSPAC CONSULTING PTE LTD Full time

Perform administration function on Control-M Server, Enterprise Manager, Control-M agent and Control Module for v7, v9.0.18 & v9.0.20
- Proactive monitoring to ensure continuous and high availability of Control-M service and processes
- Perform investigation and troubleshoot Control-M related issues to release immediate workaround and permanent fixes as RCA initiative
- Provide scripting/programming support to create, enhance and troubleshoot issues of housekeeping scripts.
- Handle Control-M related automation Control-M automation API, REST API and Control-M reporting facility
- Participates in project and initiatives requiring/involving Control Admin Support

6+ years of IT expertise with hands on experience as Control-M Administration on Distributed Systems. BMC Accreditation / Certification would be an added advantage.
- Sound knowledge on Control-M architecture & supporting tools for V7, V9.18.200/9.0.20
- Control-M Agent Installation, Configuration, and Deployment activities
- Troubleshooting of administrative issues in Control-M environment
- Sound knowledge of Control modules/Application plugins (AFT, MFT, SAP)
- Good knowledge of AS400 agent installation, troubleshooting and support will be preferred
- Knowledge on writing and troubleshooting shell scripting and Windows batch scripts
- Should be able work and provide solutions to batch scheduling and operations team for Control-M related issues
- Manage any Control-M upgrade projects including planning and testing and working with the Distributed and security support teams
- Support various scripts and provide monitoring of various directories in production - Disaster Recovery Design Architect, Planning Strategy, Document Writer and Implementer/Participator in plan execution
- On call support and handling issues as per business priority
- Knowledge of Incident and Change management process as per ITIL
- Hands on experience in utilizing Control-M automation API and REST API to develop housekeeping programs for Control-M daily tasks. - Good exposure to create and troubleshoot BIM jobs and service monitoring issue
- Hands on experience in Control-M self-service and Workload change manager setup and troubleshoot relevant issue
- Hands on experience on handling and managing Control-M instances on mainframe host is added advantage
- Excellent skill to handle Control-M priority issues with BMC support and test vendor provided steps in SIT/UAT before implementing it to production
- Excellent management skill to keep track of recurring issues and escalate it to relevant audience on time
- Good team player and flexible to support critical activities over the weekend and after regular office hours
- Ability to work in fast paced environment and able to deliver results in a timely manner
- Adopts an innovative and proactive mindset to work assignments
- Possess a positive and willing to learn attitude
- Strong interpersonal and communication skills, both written and oral

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