Welfare Manager

2 weeks ago

Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time

**About ST Engineering**

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values - Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture - from the people we hire, to working with each other, to our partners and customers.

**About our Line of Business - Mission Software & Services**

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

**Together, We Can Make A Significant Impact**

As part of our team, you will oversee various welfare services projects, manage stakeholders, and ensure operational goals are met. Your responsibilities include process improvement, team leadership, and reporting. You will undertake a supervisory role and be expected to manage a team of executives.

Be Part of Our Success
- Oversee the management of welfare services, contractors, partners and any other stakeholders.
- Ensure achievement of operational goals, contractual Key Performance Indicators (KPI), and Service Level Agreement (SLA).
- Conduct regular review of work processes to improve beneficiary satisfaction, operations efficiency, and productivity.
- Lead, train, and supervise the work of the team.
- Prepare tender, contract, budget, forecast, and analysis reports.
- Ensure appropriate staffing, adherence to policies, and uphold standards within the various welfare projects.
- Any other duties as requested by the management

**Qualities We Value -**

A degree holder with minimum 5 years experience in a welfare service or a related field.
- IT savvy and proficient with Microsoft Office.
- Beneficiary-oriented with good interpersonal and communication skill.
- Have a pleasant & positive working attitude.
- Pro-active, Self-motivated team player with the ability to work independently in a dynamic environment.
- Meticulous and attentive to details.
- Highly responsible & reliable.
- Ability to work under pressure to meet deadlines.

**Our Commitment That Goes Beyond the Norm -**

An environment where you will be working on cutting-edge technologies and architectures.
- Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
- Meaningful work and projects that make a difference in people’s lives.
- A fun, passionate and collaborative workplace.
- Competitive remuneration and comprehensive benefits.

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