Investigator (O-5 Billet) Non-supervisory

**Duties**:
**DUTIES AND RESPONSIBILITIES**:
As an Investigator, the incumbent will perform, but not limited to, the following duties:

- Assists IHSC Senior Investigators to conduct complex investigations, e.g., patient morbidity/mortality, grievances/complaints, employee misconduct, and/or high profile inquiries.
- Conducts administrative reviews and on-site investigations in multiple geographic areas within the U.S. and its Territories.
- Coordinates activities with other units/offices/programs within IHSC, ERO, ICE, DHS, and Division of Commissioned Corps Personnel and Readiness (DCCPR), and develops rapport and intra-agency cooperation on investigative matters.
- Utilizes established reporting systems to ensure internal controls and compliance with applicable Agency requirements for administrative investigations.
- Assists the IIU Chief with compiling, reviewing, and interpreting all investigation/complaint related data to evaluate risks to patient safety, employee safety, and the Agency, and develops strategies to mitigate risks.
- Calculates and documents time and costs for investigative activities.
- Confers with the IIU Chief and IHSC Senior Investigators on IIU processes and procedures and resolves problems.
- Assists the IIU Chief with establishing work priorities; and reviewing and writing reports regarding the IIU's activities.
- Provides various administrative functions to support IIU day-to-day operations.
- Assumes responsibility for security/confidentiality of IIU documents, information, and files.
- Performs investigator duties under the supervision/guidance of the IIU Chief and IHSC Senior Investigators.
- Assists IHSC Senior Investigators in conducting and collecting research for investigations.
- Provides investigative updates to IIU Senior Investigators.
- Maintains ICMS case load as assigned.
- When required to meet the needs of the Agency, performs direct patient care and clinical duties as assigned, within scope of professional licensure or other duties, as assigned.
- Maintains and tracks required clinical/public health practice hours, utilizing Department of Health and Human Services' PHS form - 7047, Practice Hours.
- Frequently travels with limited advanced notice.
- May be required to work evenings, nights, weekends, and holidays.
- Supports the vision, mission, and goals of IHSC, ICE, and DHS (if applicable).
- Additional duties as assigned.

**Requirements**:
**Conditions of Employment**:

- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
- Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
- You must have no recent or pending disciplinary action.

**Qualifications**:
**COMPETENCIES**:

- Superior oral/written communication skills.
- Leadership skills.
- The flexibility to work independently, as well as in a team-centered environment.
- Active listening skills.
- Reading comprehension.
- Demonstrates strong interpersonal skills.
- Demonstrates strong organizational and time management skills.
- Demonstrates strong problem solving, judgment, and decision-making skills.
- Integrity and honesty.
- Cultural competency.

**PHYSICAL DEMANDS**:

- May be exposed to hostile witnesses or stressful situations while completing assignments.
- Sitting and/or standing for extended periods of time (6-8 hours).
- Lifting and carrying: investigative equipment, e.g., laptop computer, office supplies and documents; personal luggage; patients with assistance.
- Average manual dexterity for computer operation.
- Phone use for extended periods of time.
- Must be able to wear N-95 respirators.
- Required to perform CPR standing or kneeling.

**Education**:
**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES**:

- Current unrestricted license to practice in any U.S. State or Territory in one of the following professional categories: Registered Nurse, Advanced Practice Nurse, Physician Assistant, Behavioral Health Professional, Pharmacist, Dentist, Dental Hygienist, and/or Physician.
- A bachelor's degree from an accredited institution.
- Applicant must be able to qualify and maintain ICE security clearance.
- Applicant must possess a valid driver's license.
- Applicant must be willing to travel on short notice (one to seven days).
- Applicant must have a minimum of two years' experience satisfactorily performing duties of a licensed health care professional in a detention/correctional facility, or at the IIU Chief's discretion.
- Applicant must meet qualifications for the ICE Office of Professional Responsibility (OPR) Management Inquiry - Fact Finder training within a year of hiring, or at the IIU Chief's discr