Member Safety

5 days ago


Singapore LINKEDIN SINGAPORE PTE. LTD. Full time

**Job Description**:
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

The Member Safety & Recovery Consultant is responsible for receiving, processing, investigating, and resolving customer disputes, fraudulent cases, Terms of Service violations and escalated customer-facing issues. Report and reconciliation of disputes as well as minimizing risk and loss is essential in this position. The position is expected to complete inquiries in a timely and precise manner.

We’re looking for a Mandarin-speaking Consultant in the Member Safety and Recovery Team to provide an exceptional and compassionate customer experience for our members in the Chinese market, while supporting our members in the English market.

**Responsibilities**:

- Primary responsibility for research and resolution of internal and external customer queries that support LinkedIn’s Privacy Policy and User Agreement.
- Drive efficiency gains by identifying and taking actions on gaps in existing workflows.
- Participate in cross-functional, global initiatives by identifying potential current or future site-related risks and driving recommendations to resolution.
- Establish effective cross-functional working relationships across multiple business units and organizational levels.
- Consistent and appropriate sense of urgency combined with proper discretion in resolving issues.
- Attend ongoing industry and/or professional development training.
- Ability to work extended or non-traditional hours on occasion to support emergency situations may be required.

**Qualifications**:
Basic Qualifications:

- 2+ years of experience in one or more of the following areas: customer support, risk, compliance, privacy, investigations, fraud operations or legal support
- Fluent in both verbal and written Mandarin and English language to manage inquiries from Mandarin-speaking customers

Preferred Qualifications:

- Bachelor’s Degree or equivalent work experience
- Results orientated with experience in a metrics-driven support center environment
- Experience reviewing and analyzing cases assessing potential risk
- Strong attention to detail; time management skills and the ability to problem-solve and execute resolutions of complex problems and escalated client inquiries
- Experience using Microsoft Office products including: Excel, Word, Outlook, and PowerPoint
- Team player with demonstrated ability to execute across a cross-functional team and who enjoys working with others, sharing successes and thriving in a dynamic environment where change is the only constant


  • Member Safety

    4 days ago


    Singapore LINKEDIN SINGAPORE PTE. LTD. Full time

    **Company Description** At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. LinkedIn’s Member Safety & Recovery...

  • Safety Coordinator

    2 weeks ago


    Singapore INGENIUM AUTOMATION + ENGINEERING PTE. LTD. Full time

    Morning Safety Briefing to Team members/SC and submit necessary documents to Main Contractor. - Prepare and Submit necessary Safety Documents to Main Contractor. - Coordinate with Main Contractor/client Safety personnel. - On-site safety supervision/checking for sub-con installation works. - Co-ordinate and Arrange for SIC team members/SC. - On-Site safety...

  • Workplace Safety

    2 weeks ago


    Singapore Dynamic Safety Pte Ltd Full time

    _**Contract Period**:_ - Feb 2025 to Jan 2028 (3 Years) - **Deployment**_: - Mon to Sat - 8.30 am to 5.30 pm - **Job Details**:_ **Work Location**: Island Wide **Project**: DGA oil collection for Singapore Power. Reporting to Office daily, from there will be taken to places and return back to office evening. - **Scope of Works**_ - Address and provide...

  • Safety Officer

    6 days ago


    Singapore WHOOSH SINGAPORE PTE. LTD. Full time

    Administrate company & project’s WSH Policy and Objectives; - Develop programmes to achieve the WSH Objectives; - Measure, monitor and report WSH performance, safety statistic and trends of key WSH Objectives; - Establish, implement & maintain Emergency Preparedness and Response Plans, Occupational Health Programme, Fall Prevention Plan, Safe Lifting Plan,...

  • Safety Coordinator

    7 days ago


    Singapore FOSTA PTE. LTD. Full time

    Address and provide counsel on specific instances of WSH non-compliance and unsafe work practices. - Alert team members of emergency situations and potential escalation of incidents and accidents. - Carry out initiatives to support WSH programmes. - Collect data on WSH performance, conditions and practices. - Conduct emergency response drills. - Conduct...

  • Safety Coordinator

    15 hours ago


    Singapore RSP ENGINEERING PTE. LTD. Full time

    Other Requirements: - Experience on review and issue MOS and RA submission. - Coordinate with the client on any safety matter. - Record keeping and Tracking project paper works. - Updating team members and managing information flow. - Must agree to be full time on site with team members.

  • Safety Coordinator

    2 weeks ago


    Singapore ROBIN VILLAGE DEVELOPMENT PTE. LTD. Full time

    **Responsibilities**: - Collect data on WSH performance, conditions, and practices to enhance overall safety standards. - Collaborate with the FSM to conduct emergency response drills, fostering a proactive approach to safety. - Perform routine checks on work activities and workers to identify and address potential safety concerns. - To compile all...

  • Safety Manager

    2 weeks ago


    Singapore ONE VOGUE PTE. LTD. Full time

    Develop, implement, and maintain the organisation's WSH procedures to promote a safe work environment. - Provide new hires with orientation on the workplace health and safety policy and hold safety training sessions for all staff members to increase awareness of safety. - Conducts incident investigations and identifies cases of non-compliance with...

  • Safety Coordinator

    2 weeks ago


    Singapore MASTERSCAN ENGINEERING PTE. LTD. Full time

    **Responsibilities**: - Risk Assessment, Job Safety Analysis, Safety Procedures/Check Lists, Safety Records and Documentation - Safety And Lifting Activities. - Safety/Lifting Planning, Audits, Inspection, Updates and Training - Safety Management System - Liaison And Communication with Clients, Third Parties and Team Members - Pre-Start Safety...

  • Lifeguard Positions

    2 weeks ago


    Singapore Atelier Aquatic Safety Full time

    **Responsibilities**: - Supervise swimming and other activities in and around pool area to ensure safety of members and guests - Assist to ensure pool regulations are being followed - Remain alert to emergency condition and perform first aid, water rescue when necessary - Help in pool preparation/checks/reporting when necessary - Evacuate swimmers from the...