Intern - Technical Writing

4 days ago

Singapore Workato Full time

**About Workato**:
Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.

Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

**Why join us?**:
Ultimately, Workato believes in fostering a **flexible, trust-oriented culture that empowers everyone to take full ownership of their roles**. We are driven by **innovation **and looking for** team players **who want to actively build our company.

But, we also believe in **balancing productivity with self-care**. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

Also, feel free to check out why:

- Business Insider named us an "enterprise startup to bet your career on"
- Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
- Quartz ranked us the #1 best company for remote workers

**Responsibilities**:

- Write user-friendly content that meets the needs of the target audience, making Workato features accessible to all users
- Write technical documentation for Workato API
- Write procedural guides for using different features of Workato
- Develop comprehensive documentation that meets organizational standards
- Orchestrate, draft, and publish documentation for content that stretches across technical ability, user roles, and product areas
- Prepare documentation for Product Readiness to publish documentation in tandem with feature releases

**Requirements**:
**Qualifications / Experience / Technical Skills**:

- Fluent spoken and written English
- Basic knowledge of Automation and Integration
- Basic understanding of any programming language (Javascript, Python, Ruby etc.)

**Soft Skills / Personal Characteristics**:

- Ability to digest content and explain them in various levels of detail
- Excellent communication skills and strong ability to collaborate with others throughout the company, sometimes across international time zones
- Able to work independently and efficiently to hit short deadlines
- Strong organizational skills and attention to detail to juggle multiple projects simultaneously
- Thoughtful team player, a quick learner, and have a "can do" attitude with a growth mindset

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