Patient Service Associate

2 weeks ago

Geylang, Singapore Careerstar International Pte Ltd Full time

Adhere to room assignments given by Nurse Manager/Senior Staff Nurse.
- Retrieve and return patient’s record before and after appointment.
- Chaperone doctors and provide language translation during consultation.
- Prepare and assist patient for physical examination or minor procedures to be done by the doctor.
- Perform simple patient care services such as taking vital signs and record in the patient’s notes.
- Provide co-ordination of appointments with other clinics/hospitals where possible.
- Give clear and accurate post-consultation instructions to patients pertaining to investigations, follow-up, and others relevant information.
- Accompanying patients to other departments when necessary.
- Co-ordinate patients’ appointment when doctor is on leave or contact patients when the doctor is away on urgent / medical leave.

Job Requirements
- GCE N/O Level, Nitec / Higher Nitec or Diploma
- Experience in customer service / healthcare industry
- Pleasant personality with passion for service excellence
- Good interpersonal and communication skills
- Ability to work under pressure and team player
- Computer literate
- Rotating shift, include weekends and public holiday

**Benefits**:

- Annual Leave - 14 days
- Medical & Dental Benefits

Working Hour: 42 hours/ 5.5 days’ work week (alternate Saturday)

**Salary**: $2,200.00 - $2,700.00 per month

Schedule:

- Day shift
- Early shift
- Late shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

**Experience**:

- Healthcare management: 1 year (preferred)

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