Senior/account Executive

4 days ago

Outram, Singapore Isentia Full time

**Join Isentia: Build Your Career in PR, Communications, and Marketing**

Are you ready to get hands-on with PR, communications, and marketing intelligence with sharp insights from social and mainstream media? Isentia is seeking a dynamic Account Executive or Senior Account Executive to join our team

**About Us**:

- We are a leading media intelligence agency serving over 200 elite clients, from tech giants to government bodies Our focus is on innovation and creativity, transforming social media data into valuable strategies for our clients

**Your Role**:

- Decode the latest TikTok trends and mainstream media narratives for finance sector clients
- Build strong relationships with clients in banking and finance Report to your Account Manager and collaborate with a team that's redefining media intelligence

**Why Join Us?**
- Passionate about fintech and media trends? This is your chance to fast-track your career
- Work with a top agency known for its cutting-edge approach to media intelligence

**Requirements**:
**Key Responsibilities**:

- Manage and grow client accounts in the banking/finance sector
- Develop strong client relationships
- Understand media data to provide actionable insights
- Present reports to clients as needed
- Coordinate with internal teams to ensure client needs are met
- Stay updated on industry trends
- Coordinate and oversee client projects from start to finish
- Work closely with creative, marketing, and product teams to deliver services on time and accurately
- Monitor project progress, budgets, and timelines to meet client expectations
- Develop and implement strategic plans to help clients achieve their business goals
- Identify opportunities to upsell and cross-sell services
- Prepare and present detailed reports on account status, performance metrics, and project outcomes
- Proactively identify and solve potential issues
- Manage client escalations calmly and professionally, ensuring timely resolution
- Gather and analyze client feedback to improve service delivery

**Qualifications**:

- Bachelor’s degree in Business, Marketing, Communications, or related field
- Fresh Grad/Proven experience as an Account Executive or similar role
- Strong analytical skills
- Excellent communication and presentation skills
- Ability to manage multiple projects
- Proficiency in Microsoft Office/Gsuite/Salesforce

**Preferred Skills**:

- Experience in media monitoring and analysis
- Familiarity with social media platforms and analytics
- Strong organizational skills

**Personal Attributes**:

- Fast learner
- Detail-oriented
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Proactive and client-focused
- Able to work in a fast-paced environment

**Benefits**

**Benefits**:

- Competitive salary
- Health insurance
- Professional development opportunities
- Collaborative work environment

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