Architect

7 days ago

Singapore Microsoft Full time

Microsoft Industry Solutions Delivery is dedicated to delivering on Microsoft mission to empower every person and every organization on the planet to achieve more. As one of the largest divisions inside Microsoft - with over 21,500 employees worldwide - the diverse team includes architects, consultants, support professionals, sales, and business leaders who serve customers in 191 countries and 46 languages. Simply put, we help customers get the most out of their technology investments. We are proud to be the face of Microsoft to many of our customers and partners. The power of that connection, in addition to understanding how they use our products, helps us deliver the voice of our customers back to our business groups to make our technology and Microsoft even better.

**The role requires**
- a broad range of industry knowledge and a minimum of 10 years implementation experience. Solution Architects must have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
- To be credible he or she must have current and deep experience with implementing large CRM engagements using Microsoft Dynamics CE.
- Understanding of competitive technology (specially SFDC and Oracle) enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms.

Advanced domain knowledge in one or more vertical industry is also an asset. Solution Architects are expected to gain and maintain effective product group relationships.

**Responsibilities**:
The CE Solution Architect helps Sales teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, CRM Solution Architects must be effective in fostering executive level relationships. They also play a key role in employing, leveraging partners and Global Delivery as part of the overall Microsoft services delivery model. Solution Architects help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). In some cases, the Solution Architect will also assist in contract negotiations.

The CE Solution Architect will be required to assist or provide technical quality oversight at various points throughout a project lifecycle. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

**Qualifications**:
**The CE Architect must have the following core competencies**:

- Proven experience selling product and consulting engagements in competitive situations.
Experience which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- A fluent command of** English language **plus** additional Asian language **will be an advantage.
- Demonstrated excellence at presenting complex development topics to both business executive and technical personnel
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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