Apj Fae Director

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**APJ FAE Director**:

- Singapore, Singapore
- Sales / Marketing
- 37344
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**Job Description**:
**WHAT YOU DO AT AMD CHANGES EVERYTHING**
- We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.- AMD together we advance_**THE ROLE**:
The Director of Customer Field Support will be the lead technical interface for AMD’s commercial products with commercial end customers in the APJ (Asia-Pacific-Japan) region. As a Manager, the role will be responsible for leading AMD Solutions Architects and FAEs, who will specialize in technical support for one of AMD’s commercial products, including commercial client, server, and workstation. In this position, the individual will also help AMD drive a new era of commercial computing by engaging with large APJ end customers to demonstrate how AMD technology can be used to address the needs of their business.

**THE PERSON**:
**KEY RESPONSIBILITIES**:

- Manage and develop APJ Solutions Architects as individuals, and as a team
- Develop technical relationships with target end customer accounts and OEM partners
- Win new commercial client, server and workstation opportunities by working with OEMs and end customers by establishing technical solutions based on AMD technology
- Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field
- Be voice of the customer, improving AMD’s ability to support customers by driving feedback into AMD BU and engineering teams
- Deliver technical presentations and sales pitches to influence new AMD sales with customers and partners.
- Align with Global Customer Field Support Leader and APJ Sales leader on top pipeline opportunities and sales priorities, to effectively manage the priorities and bandwidth of Solutions Architects on the team
- Provide technical assistance to APJ solutions architects, sales personnel and the end customer in the evaluation, design and development of AMD based client, server and workstation solutions
- Manage individuals in APJ solutions architects team to grow and develop their career path through coaching, training, and motivating. Will assign and evaluate individual goals and performance and conduct annual performance reviews.
- Develop Solutions Architect team in business and technical acumen, enabling HDS to gain further "mindshare" within the customer base.
- Ensure that we have the right skills and experience to sell the solutions that we can bring to market.
- Technically qualify, prioritize and assign resources to sales opportunities
- Perform technical presentations, training and updates for OEM, partners and prospects
- Translate customer business issues and requirements into technical solution opportunities/engagements that best leverage AMD based product offerings
- Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
- Assist with the solution development/architectural design to meet specific customer needs
- Analyze OEM product solutions and evaluate product performance based on customer needs
- Keep up to date on relevant competitive solutions and work with internal teams to provide competitive responses where needed
- Articulate AMD based technology offerings across multiple verticals
- Install and test solutions in-house, as required, to ensure successful deployments and evaluation

**PREFERRED EXPERIENCES**:

- Requires knowledge in one or more of the following areas: CPU and server system architecture, server benchmarks, GPU computing, and server platform enablement. At least 5 years of system architecture and/or platform development experience
- Must demonstrate excellent problem-solving skills and the ability to manage complex problems involving multi-disciplined, cross-functional teams
- Must have strong experience in leading IT/Technology sales engineers
- High energy, results driven mentality with strong people/leadership skills.
- Must demonstrate firm understanding of platform development process from concept to production
- Good hands on and working knowledge of server hardware ecosystem at the node, rack and datacenter level
- Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure

**ACADEMIC QUALIFICATIONS**:
The minimum qualifications associated with this position are BS wi