Client Service Associate

1 week ago


Singapore Franklin Templeton Investments Full time

We are seeking a driven and enthusiastic Client Service Associate (12 months contract) to join the Singapore office as part of the Retail Client Service Team. Responsibilities also include the co-ordination of operational matters and collaborating with different internal business partners in providing support for clients in the region.
- What are the ongoing responsibilities of this position?_- To assist with the timely completion of monthly, quarterly, annual and deliverables in a timely and professional manner.- To assist with regular and ad hoc management Reporting.- To assist with the updating & clearing of marketing materials with Compliance.- To assist in the organization of client events and actively participate in their implementation.- Comfortable in handling statistical analysis and data mining requests.- To assist with ad-hoc and administrative tasks such as invoices process, maintaining records on CRM, printing of materials etc- To understand the needs of the Team and provide timely and appropriate sales support to the Team in developing key relationships with clients.- Maintain and strengthen client relationship through high quality client service.
- What _
- qualifications, skills and experience _
- would help someone to be successful?_- Bachelor's Degree in a relevant discipline- At least 1 year of relevant work experience in the financial services industry- Excellent written and verbal communication in English and interpersonal skills- Adapt to new initiatives and changing conditions swiftly with an open mind and able to work under tight deadline.- Proficient in MS Excel, MS PowerPoint

LI-APAC

ASSOCIATE

What makes Franklin Templeton unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of

Total Rewards

—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and

supporting our communities
- An emphasis on corporate citizenship is embedded in our culture and values, and is an important element of how we achieve success.

We are also committed to your learning and development with resources focused around
_Experience, Exposure, and Education, _to help you achieve your professional development goals.

Franklin Templeton values diversity in its workforce and welcomes employees from different backgrounds, generations, capabilities, cultural identification, sexual orientations, and gender expression, in addition to other attributes that contribute to a truly diverse and inclusive community.

Franklin Templeton is committed to fostering a

diverse and inclusive



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