IT Manager, Project Solutions

2 weeks ago

Singapore DB Schenker Full time

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

**General Description**

In this position, you will be part of defining business processes, scenarios and solution requirements specifically for contract logistics business. As an expert in these fields, you will deliver solution proposals for both potential and current customers. By determining how IT solutions can be leveraged optimally, you will drive the development and definition of IT strategies as well as continuous process improvements. Acting as an important link between the IT, operational and business development teams you will play a key role in representing IT in customer engagements, managing expectations and defining demands such as quality, scope and effort/cost estimation.
- Develop, maintain, and enable best practices, standards, and technologies across the IT landscape
- Mentor WMS functional teams across the region
- Lead and Manage QA process
- Lead the collection and documentation of user requirements and business functionalities
- Perform cross functional modeling on areas such as warehouse operations, WMS, ERP & RF solutions
- Perform task estimates and formulate work plans together with technical team
- Manage user expectation
- Translate business requirements into technical requirements for dev team
- Support end user training and enablement workshops
- Provide leadership on the solution delivery process with best practices to drive key architecture decisions and ensure organizational fit and sustainability
- Ensure architecture governance by on solution delivery projects
- Mentor Solution Leads/Analyst across APAC
- Support regional implementation projects as required

**Specific Accountabilities**
- Lead the region on WMS solution delivery
- Ownership of the business requirements within the competency center
- Ensure business and system requirements are well documented
- Maintain high standards of service quality within the team by establishing good practices and habits
- Provide leadership to teammates through coaching and mentorship.

**Skills Required**:

- Proven experience in warehouse and supply chain work process design
- Proven experience engaging business users and technical resources
- Proven experience with QA best practises
- Ability to quickly grasp concepts and workflows
- Ability to manage escalation from various stakeholders
- Strong analysis and presentation skills
- Experience with agile development methodologies
- Experience with Use cases, UML
- Strong initiative to find ways to improve solutions, systems, and processes
- Experience with Infor SCE or best of breed WMS

**Experience and Qualifications**
- Holds a Bachelor’s degree in Logistics, Supply Chain, IT or related degree
- 12 years’ relevant experience
- Experience in Supply Chain or in a 3rd party logistics company mandatory
- Experience in warehouse operations strongly preferred
- Experience in warehouse management systems or ERP systems
- Prior experience in a project or technical leadership position
- Prior hands-on experience with Java Enterprise Edition
- Willingness to travel

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