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Host (Attractions) - Full Time
3 weeks ago
Duties and responsibilities:
- Facilitate a Free-Jumping Revolution culture
- Welcome and serve customers in an efficient and friendly manner and provide a high level of product and service knowledge
- Facilitate efficient customer flow throughout the greeting, food and gathering areas
- Prepare and deliver F&B offer displays according to BOUNCE standards and procedures
- Prepare and set up party rooms based on run sheets
- Deal with customer issues directly and resolve promptly whenever possible.
- Escalate to Customer Services Supervisor when required
- Input accurate data into POS as this directly impacts reporting and analysis
- Comply with cash and credit cards security procedures
- Forward all customer feedback regarding promotions, customer experience and complaints to the Customer Services Manager to review
- Contribute to a safe environment for all customers, team members and contractors with a prevention focus
- Operate within the guidelines and processes for merchandise and stock ordering, control, rotation and food storage based on occupancy and party bookings
- Maintain a well presented and clean premises (excluding trampolining areas)
- Complete operational, equipment and maintenance checklists
Requirement:
Able to perform shifts and commit on weekends/ Public Holidays/ School Holidays
Excellent communication and interpersonal skills
Cheerful and outgoing personality
**Salary**: From $2,100.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Weekend availability
Work Location: In person
