
Ecommerce Operations Specialist
6 days ago
Good Totes is a fast-growing eCommerce brand specializing in stylish, functional tote bags.
We’re looking for a hands-on, detail-oriented **Operations Executive** to join our growing ecommerce team. In this role, you’ll be responsible for managing day-to-day backend operations - from inbound shipments and inventory tracking to product listings and fulfillment coordination. You’ll play a key role in ensuring that everything runs smoothly behind the scenes.
This is an exciting opportunity to join a fast-paced, growing brand and work closely with the founders and cross-functional teams.
**Key Responsibilities**
- **Inbound Logistics**: Track shipments, coordinate with freight forwarders, and ensure smooth delivery to our 3PL warehouses
- **Inventory Management**: Maintain accurate inventory records, update SKU status, and support restock planning across sales channels
- **Fulfillment Oversight**: Liaise with our 3PL to monitor order fulfillment, returns management, and work closely with the customer service team to resolve any delivery issues
- **Product Listings**: Manage product listings across all platforms (Shopify, TikTok Shop, etc.), ensuring inventory and product details are accurate
- **Reporting Support**: Prepare basic inventory and stock reports at the end of each month, including reconciling with 3PL data
- **Systems Building**: Build SOPs for recurring ops processes
**Who You Are**
- 2+ years of experience in operations, supply chain management, or logistics in an eCommerce, retail, or consumer goods company.
- Highly organized and reliable - you love checklists, tracking details, and getting things done
- A clear communicator who’s comfortable coordinating with external partners and internal teams
- Proactive and resourceful - you spot problems before they happen and take initiative to fix them
- Comfortable using tools like spreadsheets, basic dashboards, and Shopify backend (we’ll teach you if needed)
**Why Join Us?**
- Be part of a fast-growing local fashion brand
- Be part of a young, dynamic and innovative team that cares about your growth
- Gain exposure to multiple areas of the business and grow your skills
- Flexible work environment with clear responsibilities and ownership
- Work directly with the founders and make a real impact on how the company runs
- Staff discount and free products
Pay: $3,000.00 - $4,200.00 per month
**Benefits**:
- Additional leave
- Employee discount
- Flexible schedule
- Free parking
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Singapore 658065
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