[lta-rse] Senior

2 weeks ago

Singapore LTA Land Transport Authority Full time

[What the role is]

SENIOR / EXECUTIVE ENGINEER (BUSINESS / SYSTEM ANALYST)

[What you will be working on]

You will be part of the requirements team responsible to analyse and establish the users’ requirement based on which features at the Automatic Fare Collection (AFC) system shall be developed for commuters using buses and MRT/LRT.

With the implementation of Account-Based Ticketing which allows commuters to pay for public transport fares using credit and debit cards, you will get to understand how the new payment modes are implemented at the bus and rail ticketing systems, and have many opportunities to put in place requirements to fulfil more and evolving user needs.

You will work with various stakeholders from within and outside the organization to deliberate on and rationalize through the business and operational needs, to make these into requirements that could be feasibly and sustainably implemented at the system. You will fit well into this job if you are a people person who likes to interact, think, and write systematically, and able to communicate clearly to explain the requirements to different target groups.
- Elicit and analyse projects’ business and operational requirements and work with systems teams to assess technical feasibility.
- Establish and document the acquired results of analysis and workflows and obtain sign-off from the relevant stakeholders. These requirement artefacts include high level requirements documents as well as detailed requirement specifications, user interface guides, functional specifications etc which will make clear the various aspects of the requirements.
- Plan and coordinate discussions with stakeholders and internal teams to conceptualise, elaborate, and confirm the requirements.
- Communicate clearly to explain the requirements through regular correspondences, walkthroughs and presentations.
- Validate the correct implementation of the requirements through participating in the verification and validation (testing) activities.

[What we are looking for]
- Tertiary qualification in Information Technology/Engineering/Computer Science or a relevant discipline
- Experience with system implementation with preferably at least 1 year spent in analysing user requirements or related work
- Ability to analyse, document and present requirements systematically
- Effective planning and organisation skills and likes problem solving to address needs and constraints
- Good written and verbal communication skills
- Pleasant personality, able to work independently and yet is a team player
- Quick to learn and keep up with technology. Savviness with e-payment technologies or relevant experiences in automatic fare collection/account-based ticketing will be an advantage

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