Customer Care Officer

5 days ago


Toa Payoh, Singapore JCO JEWELRY PTE. LTD. Full time

Management and processing of international customer orders, inquiries, feedback.
- Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer-oriented manner.
- Coordinate with and provide support to customers and respective departments.
- Ability to communicate effectively, resolve conflicts and handle customer complaints
- Ability to perform operational duties and team project responsibilities
- Assist in social media outreach and marketing activities
- Miscellaneous operational and administrative duties

**Requirements**:

- Preferably with at least 1-year relevant experience
- Excellent customer service skills, spoken, written ability
- Possess good analytical abilities with interpersonal skills.

**Job information**:

- Full-time, 5 days work
- Office hours: 9 - 6pm
- 2mins walk from Tai Seng mrt
- Medical Insurance
- Variable Bonus
- Birthday Leave
- Staff Discounts
- Positive work environment with exciting welfare programs
- Excellent Career growth
- Collaborative work culture

Pay: $2,000.00 - $3,200.00 per month

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


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