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Bridal Studio Manager

2 weeks ago

Singapore THE CLOVER BRIDAL HOUSE PTE. LTD. Full time

**Responsibilities**:
**Business Management**:

- Manage the day-to-day operations of the bridal studio, ensuring a pleasant experience for clients at each stage.
- Develop and implement strategies to drive business growth and enhance customer satisfaction.

**Sales Leadership**:

- Act as the primary salesperson, promoting and selling our wedding package services, ensuring successful deals during the consultation stage.
- Establish and maintain close relationships with clients, ensuring their needs and expectations are met.

**Team Leadership**:

- Lead and inspire a diverse team, including salespersons, photographers, make-up artists, graphic designers, seamstresses, and support staff.
- Provide guidance, training, and support to ensure high levels of performance and customer service.

**Operational Planning**:

- Plan and execute day-to-day operations, ensuring smooth workflow and timely service delivery.
- Maintain visibility on studio activities, including pending orders and fulfillment status.

**Process Planning and Execution**:

- Develop and implement efficient processes for gown selection, fitting, alteration, and other studio services.
- Ensure seamless coordination between various departments, including photography, make-up, and alterations.

**Event Management**:

- Coordinate participation in wedding shows exhibitions, representing the company and showcasing our services.
- Collaborate with the marketing team to create engaging displays and promotional materials.

**Client Relationship Management**:

- Build and maintain strong relationships with clients, addressing inquiries, concerns, and feedback promptly.
- Ensure a positive and memorable experience for clients throughout their engagement with our services.

**Timely Management**:

- Ensure tasks are completed on time at each stage, including business negotiations, gown selection appointments, photography sessions, and product delivery.